Revenue Audit Manager at Apache Casino Hotel in Lawton, OK 73501

Job description

• Position Type
• Full-Time
• Job Shift
• Any
• Description

Responsibilities

• Develop and Mentor FSA Tribal Members within your department.
• Responsible for assisting the Director of Finance in ensuring the company’s revenue reporting and statistical analysis functions are administered in a timely and accurate fashion.
• Ensures the submission of daily revenue and gaming machine reports as required by applicable protocols.
• Performs special projects relating to win per unit and other statistical analysis as necessary.
• Oversee and assist in the auditing of cage, slot, vault and soft count, table games, food and beverage and retail outlets to verify and record revenue.
• Oversee and conduct investigations into variances.
• Oversee and assist in the review of casino documents for gaming regulation violations and procedural deficiencies and work with casino departments to correct those deficiencies.
• Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service.
• Provide leadership direction as assigned in accordance with the casino organizational structure.
• Oversee and perform functions related to revenue audit.
• Recommend economic strategies, objectives, and policies for the casino, to management.
• Participate in monthly business planning sessions and financial reviews as needed.
• Ability to solve problems and deal with a variety of situations in a timely and professional manner.
• Ensure all revenue audit activities follow the applicable laws, rules, regulations and controls of the Tribe, NIGC MICS, State Compact, Tribal Gaming Commission, and other applicable regulatory authorities.
• Assist with coordination of various internal and external audits for the property(s).
• Prepare reports required by regulatory agencies as assigned.
• Determine work procedures, prepare work schedules, and expedite workflow.
• Maintain required team member attendance records, contact sheets, and other necessary documentation.
• Assigns duties orally and in writing, and examine work for exactness, neatness, and conformance to policies and procedures.
• Study and standardize procedures to improve efficiency of subordinates.
• Maintain harmony among team members and resolve grievances.
• Promote a FUN, efficient, team-oriented environment.
• Perform other related duties as may be assigned by reporting supervisor.
• Understand and comply with the Eye, Hi, Goodbye program.
• Regular attendance is required.

Requirements

• Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations.
• Maintain a neat, clean, and well-groomed appearance (specific standards may apply departmentally based on uniform requirements). Where uniforms are required, they must be clean and pressed at the beginning of each shift.
• Understand and comply with the Eye, Hi, Goodbye program.
• Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details.
• Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members.
• Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs.
• Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise.
• Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority
• Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly.
• Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce, developing rapport with others, and recognizing their concerns and feelings to build and maintain long-term associations based on trust.
• Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members.
• Ability to operate various types of office equipment including, but not limited to personal computers, printers, 10-key adding machines, copy machines, etc..
• Bachelor’s Degree in Accounting, Finance, or a directly related field or an equivalent amount of education and/or experience.
• One to two years prior gaming experience required.
• Strong leadership skills and customer service orientation required.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong computer skills including effective working knowledge of Microsoft Office products, with a high level of Excel skills.
• Knowledge of gaming regulatory requirements including NIGC, MICS and Oklahoma State Compact is preferred.
• Strong written and oral communication skills required.
• Strong written and oral communication skills, with the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Effective leadership skills and outstanding customer service orientation.
• Must be able to obtain and maintain a gaming license from the Fort Sill Apache Gaming Commission.

Skills

Required

• Strong leadership skills
• Customer service orientation