Account Manager at CLEAResult in East Lansing MI - West Road

Job description

• Candidate will be field based around Macomb County, MI.
• We are looking for a talented individual…

Responsibilities

• To join our team as an Account Manager! You will act as a representative to the customer's organization. Establishes and builds relationships in local, regional and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete. Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts. Troubleshoots technical issues, determines solution in accordance with product and customer specifications, and recommends solutions.

Requirements

• For this exciting career opportunity, you’re a great fit if you can…
• Maintain current accounts and develop new accounts for medium-size kWh goals for one or more programs. Responsible for larger, moderate risk, and complex accounts.
• Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers. Design and deliver proposals.
• Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff
• Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications
• Travel throughout a defined territory with a Larger geographic impact or mix of low and high-tier client impact.
• In this exciting career opportunity, you will have…
• 2+ years in a client facing role
• Bachelor’s degree preferred
• Relevant industry certifications could replace work experience

Skills

Required

• Client-facing communication
• Relationship building
• Customer service
• Technical troubleshooting
• Sales
• Proposal development
• Documentation
• Training
• Travel

Preferred

• Relevant industry certifications

Benefits

• • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• • 401(k) with company match
• • Paid vacation, sick, personal and parental leave time
• • Paid Volunteer Time: giving back to our communities is important to us
• • Employee Recognition Program – convert your recognition points into gift cards
• • Employee Assistance Program – offers benefits to help you manage daily responsibilities
• • Access to on-demand training courses to advance further in your career
• Target Compensation...
• $60,000
• Currency
• Type
• Salary
• Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.