Medical Assistant - Dermatology, SouthPark at Advocate Health Care in Charlotte, NC - 4525 Cameron Valley Pkwy

Job description

• The Medical Assistant II supports the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Responsibilities

• Room patients, obtain vital signs, and update medical information.
• Collect specimens and perform basic laboratory testing using infection control standards.
• Assist providers with exams, procedures, and minor surgeries.
• Administer medications, immunizations, injections, and IV therapy as permitted.
• Educate patients and coordinate follow-up care, referrals, appointments, and prescription refills.
• Document patient information and communicate effectively with providers and care team members.
• Perform advanced clinical procedures such as EKGs, phlebotomy, spirometry, wound care, catheterization, and suture/staple removal, as trained and supervised.
• Prepare, clean, stock, and maintain exam rooms, equipment, and supplies.
• Perform equipment maintenance, sterilization, and quality checks.
• Support quality improvement, patient-centered care, and care management initiatives.
• Deliver age-appropriate care while assessing and addressing the unique needs of patients across the lifespan.

Requirements

• High School Diploma or GED required
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EM
• Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA)
• Current American Heart Association (AHA) BLS certification
• Two years of experience in a clinical practice setting as a Medical Assistant
• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Skills

Required

• Customer service skills

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.