Concierge - Part Time, Weekends at Harbor Point, Stamford in Norwalk, CT

Job description

• BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a part-time position located in Norwalk.
• Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Responsibilities

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor
• Hours available: 2:30pm-11:00pm

Requirements

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Ability to work weekends
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Skills

Required

• Customer service
• Microsoft Office
• Interpersonal and communication skills