Sales Associate at PACSUN in Brea, CA

Job description

• We are seeking a dynamic and customer-focused Sales Associate to join our team. This role is pivotal in delivering exceptional Customer Service and driving Sales through effective Communication and comprehensive Product Knowledge . The ideal candidate will be passionate about Retail Sales , adept at Cash Handling, and committed to creating a positive shopping experience for every customer. You will play a key role in maintaining store standards, assisting customers with their needs, and contributing to a vibrant sales environment.

Responsibilities

• Provide outstanding ** Customer Service** by warmly Greeting Customers, actively listening to their needs, and offering tailored solutions.
• Execute effective ** Sales** strategies and ** Selling Techniques** to meet and exceed sales targets, demonstrating strong Interpersonal Communications.
• Accurately process transactions using a ** Cash Register** and ** Point Of Sale** system, ensuring precise Cash Handling and adherence to financial procedures.
• Maintain an organized and visually appealing sales floor through regular ** Merchandising** and ** Stocking Merchandise**, ensuring store Cleanliness.
• Develop and maintain thorough Product Knowledge to confidently answer customer inquiries and recommend appropriate items.
• Actively participate in Loss Prevention efforts by being vigilant and following established security protocols.
• Demonstrate strong Problem Solving skills to resolve customer issues and handle returns or exchanges efficiently.
• Support store ** Operations** by assisting with inventory counts and understanding daily operational flow, occasionally assisting Management with tasks.
• Exhibit Multitasking capabilities, efficiently managing customer interactions, sales transactions, and merchandising tasks simultaneously.
• Contribute to a positive team environment, showing Leadership by example and supporting colleagues.

Requirements

• Demonstrated experience in a customer-facing role, with a focus on ** Customer Service** and Sales.
• Thorough knowledge of ** Cash Handling** and operating a ** Cash Register** and Point Of Sale system.
• General knowledge of ** Retail Sales** principles and Selling Techniques.
• Excellent ** Communication** skills, both verbal and written, with comprehensive knowledge of the English Language.
• Is expected to be ** Detail Oriented** and possess strong Organizational Skills.
• Ability to perform physical tasks including regular Lifting Ability of up to 25 pounds and standing for extended periods.
• Working knowledge of General Mathematics for accurate transaction processing.
• One to two years of experience in a retail sales environment.
• Proven ability to develop and apply Product Knowledge effectively.
• Experience with Merchandising and maintaining store visual standards.
• A track record of successful Problem Solving in a retail setting.
• Familiarity with Loss Prevention best practices.

Skills

Required

• Customer Service
• Sales
• Cash Handling
• Cash Register
• Point Of Sale system
• Retail Sales principles
• Selling Techniques
• Communication (verbal and written)
• English Language
• Detail Oriented
• Organizational Skills
• Lifting Ability up to 25 pounds

Preferred

• Product Knowledge
• Merchandising
• Store visual standards
• Problem Solving
• Loss Prevention best practices