Concierge at Sonida Senior Living in Irving, TX

Job description

• Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!
• Remington Valley Ranch, a premier retirement community in Irving , TX, provides quality care to residents in an INDEPENDENT LIVING.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Requirements

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team
• Behaviors
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Motivations
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Skills

Required

• Exceptional customer service
• Dependable and responsible

Preferred

• Team Player
• Detail Oriented
• Dedicated
• Growth Opportunities
• Self-Starter
• Flexibility

Benefits

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• *Benefit eligibility dependent on employment status
• **Eligibility based on location