Hotel Sales Coordinator at Drury Hotels in 11049 West Broad Street, Glen Allen, VA 23060-5937

Job description

• Because great people grow here! This opportunity became available due to an internal promotion, and we're excited to welcome the next talented team member to continue that success story. If you're looking for a role where you can learn, develop, and explore future career opportunities, this could be the perfect fit.
• If you enjoy building relationships, coordinating events, and being part of a winning team, we'd love to meet you!
• Rise. Shine. Work Happy.

Responsibilities

• Join our team and help create exceptional experiences for groups and events while driving business growth for the hotel.
• Build relationships with clients and provide outstanding service from inquiry to event completion.
• Coordinate group room blocks, meeting space, event details, billing, and client communications.
• Support sales efforts by generating leads, conducting hotel tours, and participating in community and networking events.
• Partner with hotel teams to ensure successful meetings and events.
• Research market trends and identify opportunities to grow revenue.
• Maintain accurate client information and sales records.
• Use sound judgment and problem-solving skills to deliver results in a fast-paced environment.
• Contribute to a positive, team-focused culture while delivering exceptional guest experiences.

Requirements

• Experience in sales, hospitality, customer service, event planning, or a related field preferred.
• Strong communication, organization, and relationship-building skills.
• Ability to manage multiple priorities and work independently.
• Proficiency in Microsoft Office and business technology tools.
• A passion for customer service and creating memorable experiences.
• Ability to travel locally on occasion for sales activities and events.

Skills

Required

• Communication
• Organization
• Relationship-building
• Problem-solving
• Team-focused
• Customer service
• Microsoft Office
• Business technology tools

Benefits

• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights
• Incentives - Quarterly bonuses (we succeed together!) based on hotel results
• Pay range: $22.39-$33.59
• $22.39 - $33.59
• The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
• We will be accepting applications on an ongoing basis.
• Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus.