Hybrid Bilingual Product Manager, Medicare Advantage at Alignment Health in Orange, CA

Job description

• Are you passionate about building products that improve access to healthcare and create meaningful experiences for diverse communities?
• Alignment Health is seeking a strategic and driven Product Manager to help design, develop, and enhance Medicare Advantage products that serve the evolving needs of our members.
• In this highly visible role, you will partner with leaders across the organization to develop innovative, compliant, and member-centered health plan solutions that drive growth, improve member satisfaction, and deliver business results. You will leverage market insights, consumer trends, demographic data, regulatory requirements, and business strategy to influence product decisions that directly impact the communities we serve.
• This role offers a unique opportunity to work at the intersection of healthcare strategy, product innovation, member experience, and community engagement, while helping shape solutions for multicultural and underserved populations throughout Southern California.
• At Alignment Health, we are committed to creating healthcare solutions that improve the lives of the members and communities we serve. As a Product Manager, you will help shape products that impact thousands of Medicare beneficiaries while collaborating with experts across the organization to drive meaningful change and innovation.

Responsibilities

• Lead Product Strategy and Lifecycle Management
• Drive the strategy, development, implementation, and ongoing evolution of Medicare Advantage products across assigned markets and member segments. Identify opportunities to strengthen competitiveness, enhance member experiences, and improve business outcomes.
• Drive Benefit Design and Product Innovation
• Lead the development and refinement of benefits, plan features, and member experience enhancements. Collaborate with Actuarial, Finance, Compliance, and Operations to ensure solutions are financially sustainable, operationally effective, and aligned with member needs.
• Support CMS Bid and Regulatory Activities
• Participate in annual bid development, product implementation efforts, service area expansions, and key Medicare Advantage planning activities. Ensure all products, processes, and materials align with CMS requirements and organizational compliance standards.
• Analyze Markets and Identify Growth Opportunities
• Monitor competitive trends, industry developments, consumer insights, and demographic shifts to uncover opportunities for growth, product differentiation, and market expansion. Present recommendations to leadership and key stakeholders.
• Enhance the Member Experience
• Guide the development and review of member-facing communications, enrollment materials, benefit documentation, and digital experiences. Help ensure content is accurate, compliant, accessible, and aligned with member expectations, including culturally relevant and multilingual experiences when appropriate.
• Support Marketing and Growth Strategies
• Partner with Marketing, Sales, Community Engagement, and other teams to support go-to-market strategies, member acquisition efforts, retention programs, broker education, and community outreach initiatives.
• Lead Cross-Functional Initiatives
• Serve as the product lead for strategic initiatives, bringing together stakeholders across the organization to align priorities, manage timelines, mitigate risks, and successfully execute key business objectives.
• Measure Impact and Deliver Insights
• Evaluate product performance through membership growth, retention, utilization, operational outcomes, market share, and member experience metrics. Translate data into actionable recommendations that inform strategic decision-making.
• Stay Ahead of Industry Trends
• Maintain expertise in Medicare Advantage regulations, CMS guidance, healthcare market developments, competitor activities, and emerging opportunities that may influence product strategy and performance.

Requirements

• *Candidates must be fluent in Mandarin, Cantonese, Vietnamese, or Korean in this hybrid field position located in Orange County, CA.
• Required Experience
• 5+ years of experience in Medicare Advantage product management, health plan operations, benefit design, healthcare strategy, or related disciplines.
• Experience managing complex cross-functional initiatives in a highly regulated environment.
• Experience analyzing market, competitive, operational, or member data to support product decisions.
• Experience working across multiple business functions to deliver strategic initiatives.
• Experience with Medicare Advantage bid development, product implementation, service area expansions, or managed care operations.
• Experience supporting multicultural, underserved, or diverse member populations.
• Experience with member experience, digital engagement, marketing strategy, or community-based growth initiatives
• Bachelor's degree in business, Healthcare Administration, Public Health, Marketing, Finance, or a related field; equivalent experience may be considered.
• Medicare Advantage product management and benefit design.
• CMS regulatory knowledge and compliance awareness.
• Product lifecycle management.
• Market analysis and competitive intelligence.
• Project and program management.
• Cross-functional leadership and stakeholder influence.
• Data analysis, performance measurement, and strategic planning.
• Member experience and customer-centric product development.
• Communication and presentation skills.
• Ability to translate market, consumer, operational, and regulatory insights into product strategies and recommendations.
• MBA, MPH, MHA, or other related advanced degree.
• PMP (Project Management Professional) certification or equivalent.

Skills

Required

• Product lifecycle management.
• Project and program management.
• Communication and presentation skills.

Benefits

• Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.