Milton Keynes, Front of House & Security Brand Ambassador (STARS) - 9 Month Fixed-Term Contract at Securitas France in Milton Keynes, England, United Kingdom

Job description

• We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team on a 9 Month Fixed-Term Contract working for one of our high-profile clients in Milton Keynes, MK7 8LE.
• STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers.
• We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
• 50 hours per week
• Monday - Friday 08:00-18:00
• 1 Hour Paid Break
• £14.24 per hour

Responsibilities

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both

Requirements

• 5 year checkable history
• Exceptional Customer service skills
• Computer literate
• Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.
• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with energy, and a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on

Skills

Required

• Exceptional Customer service skills
• Computer literate
• Highest quality personal appearance
• Polite and proactive
• Punctual and trustworthy

Benefits

• Company Benefits
• Health & Wellbeing
• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support, including financial, emotional and physical
• Dental and Physical Health Plans
• Lifestyle Benefits
• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISA's
• Eligibility for Costco Membership
• Learning & Development
• Support with further education
• 100's of eLearning courses
• Accredited courses by C&G, ILM, IOSH and SIA
• Leadership Development programs both local and global
• See a different world with Securitas UK
• Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.
• At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:
• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place
• From day one, you'll have access to a range of benefits, including:
• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).