Medical Assistant - Hopkinton, MA at Novella Infusion in Hopkinton, MA

Job description

• Join Novella Infusion: Where Innovation Meets Compassion in Patient Care
• Are you a detail-oriented and compassionate Medical Assistant looking for a fulfilling full time role in a dynamic healthcare setting? Novella Infusion invites you to be a vital part of our team in Marlborough, MA where we prioritize exceptional patient care and operational excellence. Take the next step in your career with us!

Responsibilities

• As a Medical Assistant at Novella Infusion, you'll be an essential part of the patient experience, ensuring smooth clinic operations and exceptional care:
• Administrative Support: Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.
• Referrals: Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed.
• Inventory Management: Monitor medical and office supplies, place orders, and ensure proper storage.
• Patient Interaction: Greet and assist patients during check-in and check-out, verify insurance, and collect payments.
• EMR Maintenance: Accurately document findings, appointments, and updates in the electronic medical record system.
• Lab Work: Prepare and process lab samples, ensuring proper labeling and documentation.

Requirements

• Organized Multitasker: Handle various tasks efficiently while maintaining attention to detail.
• Customer Service Focused: Provide friendly, compassionate care to patients.
• Tech-Savvy: Proficient in EMR systems and other office software.
• Strong Communicator: Excellent interpersonal and verbal skills to work effectively with patients and other team members.
• High school diploma or equivalent; certification in medical assisting or healthcare administration is a plus.
• Previous experience in a healthcare administrative or medical assistant role preferred.
• Familiarity with medical terminology and basic healthcare procedures.
• Ability to thrive in a fast-paced environment while maintaining professionalism.
• Must be proficient in office software
• Must have reliable transportation
• Must be able to lift up to 50lbs

Skills

Required

• Organized Multitasker
• Customer Service Focused
• Tech-Savvy
• Strong Communicator
• Proficient in office software

Benefits

• Be part of a supportive, close-knit team in a growing company.
• Medical, Dental, Vision
• PTOand 401K
• Work in a modern facility with cutting-edge healthcare practices