Senior SRE Engineer at ICONMA in Charlotte, NC

Job description

• Our Client, an IT Services and Consultant company, is looking for a Senior SRE Engineer for their Charlotte, NC location.

Responsibilities

• Partner with business stakeholders across Prosperity to understand workflows and pain points, and proactively identify areas where agentic AI can drive meaningful improvement.
• Monitor and maintain production environments running on AWS EKS and Linux/Unix servers.
• Ensure platform availability, reliability, scalability, and operational stability.
• Troubleshoot application, infrastructure, networking, and deployment-related issues.
• Investigate alerts, incidents, and performance bottlenecks; drive resolution within SLA timelines.
• Perform Root Cause Analysis (RCA) and implement preventive actions.
• Support Kubernetes cluster operations, upgrades, patching, and capacity management.
• Manage and troubleshoot Kubernetes resources including Pods, Deployments, Services, Ingress, ConfigMaps, and Secrets.
• Configure and maintain monitoring, alerting, logging, and observability solutions.
• Develop automation scripts and operational runbooks to reduce manual effort and improve system reliability.
• Support CI/CD deployments, release validations, rollbacks, and production change activities.
• Collaborate with development, infrastructure, cloud, and support teams during incidents and deployments.
• Participate in on-call and rotational support activities.
• Continuously identify opportunities for reliability improvements, automation, and operational excellence.

Requirements

• Kubernetes
• SRE
• AWS
• Years of Experience: 16.00 Years of Experience

Skills

Required

• Kubernetes
• SRE
• AWS

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities