Front Desk Agent at Peachtree Group in Troy, MI
- Company: Peachtree Group
- Location: Troy, MI
- Posted: Sep 25, 2026
- Type: Full-Time
Overview
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will…
Job description
- This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Responsibilities
- Processing check-ins/outs
- Securing payment
- Verifying and adjusting billing
- Assisting guests with reservations and requests in a friendly, professional and timely manner
- Anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while complying with brand standards
Requirements
- Qualifications
Skills
Preferred
- Team Player
- Enthusiastic
- Ability to Make an Impact
- Self-Starter
Benefits
- Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.