Operations Analyst at Advanced Asset Management in Forney, TX, USA

Job description

• We are seeking an Operations Analyst to support data-driven decision-making and operational performance across AAM's property management portfolio. The role will analyze operational, financial, leasing, maintenance, occupancy, and turnover data; maintain reporting and dashboards; identify trends and performance gaps; and support teams in improving processes, efficiency, and execution.

Responsibilities

• Analyze property and operational data related to occupancy, leasing, collections, maintenance, work orders, unit turns, make-ready timelines, and resident activity.
• Prepare recurring reports, dashboards, and performance summaries for property and leadership teams.
• Monitor key operational metrics, identify trends and variances, and highlight areas requiring attention or corrective action.
• Track unit turns, vendor performance, work-order activity, operational deadlines, and other property-level performance indicators.
• Work with property, operations, finance, and leadership teams to collect, validate, and reconcile data from multiple sources.
• Identify process gaps, inefficiencies, and recurring operational issues and support the development of practical improvements.
• Maintain accurate operational datasets, reporting trackers, dashboards, and documentation.
• Support forecasting, budgeting, performance analysis, and ad hoc reporting as needed.
• Translate operational data into clear insights and recommendations that support occupancy, cost control, turnover performance, and overall property operations.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Finance, Economics, Data Analytics, or a related field.
• 2+ years of experience in operations analysis, business analysis, property management analytics, or a similar analytical role.
• Experience working with operational or property management data, preferably within multifamily or real estate.
• Strong proficiency in Microsoft Excel, including formulas, data analysis, reporting, and dashboard development.
• Experience working with large datasets and multiple sources of operational information.
• Strong analytical and problem-solving skills with the ability to identify trends, discrepancies, and performance gaps.
• Strong attention to detail and ability to manage multiple reporting requirements and deadlines.
• Strong communication skills with the ability to present data and findings clearly to both operational and leadership teams.
• Experience with Power BI, property management software, or other reporting and business intelligence tools is preferred.

Skills

Required

• Strong attention to detail
• Strong communication skills
• Microsoft Excel
• Power BI
• Property management software
• Data analysis
• Reporting and dashboard development

Benefits

• Health insurance.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high-performance work environment.