Medical Unit Receptionist- ED at fa-euzb-saasfaprod1 in Culpeper, VA, United States

Job description

• Medical Unit Receptionist- ED
• Job Code: NU5000
• Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.

Responsibilities

• Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members.
• Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
• Greets and assists visitors to the department.
• Answers all incoming telephone calls and provides accurate information as needed.
• Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.

Requirements

• High School Diploma or GED required.
• 1 year of experience in healthcare preferred. Prior secretary experience preferred. Refer to the Life Support Training Policy for additional details.
• N/A
• Demonstrates proficiency in verbal and written communications. Ability to work in a stressful environment. Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees.Computer literacy (spreadsheets, word process, packaged systems). Knowledge of operation of general office equipment. Interpersonal communications skills. Detailed oriented. Able to handle stressful situations. Maintain organization when dealing with multiple demands/assignments.Must be able to work independently. Has the ability to set priorities which will expedite essential patient care.
• Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.
• Communications: Communicates effectively with all levels of clinic staff and visitors.
• Greets and assists visitors to the department.
• Answers all incoming telephone calls and provides accurate information as needed.
• Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
• The incumbent may be asked to perform additional duties as assigned.

Skills

Required

• Interpersonal communications skills.
• Detailed oriented.
• Able to handle stressful situations.
• Must be able to work independently.

Preferred

• Basic computer skills.
• Excellent customer service behaviors.

Benefits

• The base compensation range for this role is $16.00- $23.39hourly
• Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.