Bilingual Lead Medical Coordinator - JOR at National Youth Advocate Program (NYAP) in Phoenix, AZ 85020

Job description

• Education Level
• 4 Year Degree
• Category
• Nonprofit - Social Services
• Are you a passionate Registered Nurse looking for an opportunity to make a meaningful difference in the lives of minors, adolescents, and families?
• We’re looking for a Lead Medical Coordinator to join our team and help ensure minors and families receive the coordination, support, and quality care they deserve.
• The Lead Medical Coordinator is responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. Lead Medical Coordinators supervise Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health. They are responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination.

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Provide children with a positive and appropriate medical environment consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care.
• Supervise other Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health.
• Responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination.
• Ensure confidentiality of health records and adhere to NYAP, State, and Funder guidelines for protected health information (PHI).
• Ensure appropriate communication of health needs to case managers and clinicians.
• Support in scheduling health care appointments in accordance with NYAP and other policies and procedures.
• Assist in transportation of children to and from health care appointments and accompanying children during appointments.
• Assist in obtaining medical clearances from healthcare providers.
• Preparing Treatment Authorization Requests (TARs) prior to appointments and following up to ensure payments.
• Ensuring qualified interpretation and translation services are in place.
• Participate in intakes and discharges of children, preparing medical documentation package, and scanning/uploading documents in portals and health record systems.
• Collaborate with children’s assigned cross-functional team and medical, mental health, dental, and pharmacy providers to ensure appropriate care to the children, including but not limited to assisting healthcare providers in completing the PCU process to become an approved provider.
• Report medical emergencies via SIR/CLE process in accordance with ORR/NYAP’s policies and procedures.
• Elevate issues of medical concern to supervisors, assigned cross-functional team, as appropriate, healthcare providers, and the Division of Health (DoH) for consultation and guidance.
• Support foster parents by providing education on medical policies, answering questions related to the children’s medical care, assisting them with required medical responsibilities, and supplying them with necessary authorization and ID documents for medical services.
• Collect forms and health records from medical providers, ensuring they are thoroughly completed and scanned/uploaded into the appropriate portals and health record systems.
• Complete and submit all assigned documentation within the required timeframe, including placement documents, assessments, medical packages, medication and temperature logs, medical summary forms, medical checklists, and more. Upload documents to the appropriate portals and health record systems and ensure physical health files and records are properly filed in a secure location, in compliance with health record confidentiality requirements.
• Regularly communicate with the children's care teams and strive to meet continuous quality improvement measures related to medical records and the timelines for uploads.
• Maintain medicine cabinets and first aid kits by ensuring they are stocked with up to date over the counter (OTCs) medications, first aid supplies, and other essential medical items to promote the health and safety of the children in care.
• Provide in-service training and ongoing education to staff and foster parents on the health-related needs of children, five rights of medication administration, CPR, and First Aid.
• Maintain Red Cross CPR/First Aid Trainer’s Certifications
• Assist and support Program Leadership during auditing processes.
• Performs other duties as requested.

Requirements

• Licensed Registered Nurse (RN) with a Bachelor's or Higher health-related education qualification
• Bilingual fluency in English and Spanish is required.
• Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
• (1) year of experience working in the child welfare field working with children and/or adolescents in a social service setting.
• Must have a valid driver’s license, excellent driving record, a safe and clean personal vehicle, and current automobile insurance.
• Must be able to maintain compliance with attending agency required training programs.
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
• Qualifications
• Experience scheduling medical appointments
• Experience documenting medical appointments
• Recognizes and understands the needs of the immigrant population, providing support and creating a safe environment for the children in the program.
• Demonstrated ability to maintain liaisons with community health providers and expand community health network.
• Must be open to and willing to work non-traditional hours and be available for on-call phone consultations as needed.

Skills

Required

• Licensed Registered Nurse (RN)
• Bilingual fluency in English and Spanish