Scheduler / Dispatcher – Construction Operations at IBP of Tampa in Tacoma, WA
- Company: IBP of Tampa
- Location: Tacoma, WA
- Posted: Sep 24, 2026
- Type: Full-time
- Salary: $27.00–$30.00 per hour
- Experience: 4+ years
Overview
Are you the person who can keep crews, customers, schedules, and last-minute changes organized without missing the details? We’re looking for an experienced Scheduler / Dispatcher with strong customer service skills to help keep our busy construction branch running smoothly.
Job description
- Are you the person who can keep crews, customers, schedules, and last-minute changes organized without missing the details?
- We’re looking for an experienced Scheduler / Dispatcher with strong customer service skills to help keep our busy construction branch running smoothly.
- This is not a basic receptionist or data-entry position. We need someone who can take ownership of the schedule, think ahead, communicate clearly, and keep things moving when the day doesn’t go exactly as planned.
Responsibilities
- Schedule and dispatch installation crews
- Coordinate daily jobs, schedule changes, and customer needs
- Communicate with builders, field superintendents, customers, installers, sales, and managers
- Handle schedule conflicts professionally and confidently
- Make sure crews have accurate job information before they leave
- Pull job information and purchase orders from customer portals
- Create job tickets and maintain accurate information in our systems
- Track open issues and follow through until they’re resolved
- Help solve the inevitable scheduling puzzle when plans change
Requirements
- Stay calm, confident, and professional under pressure while communicating clearly and focusing on solutions
- Are extremely organized and naturally pay attention to details
- Can manage multiple priorities without becoming overwhelmed
- Work with urgency without sacrificing accuracy
- Are comfortable speaking up, asking questions, and communicating schedule changes
- Notice problems before they become bigger problems
- Follow through—you don't need someone reminding you twice
- Have experience in scheduling, dispatching, construction, logistics, home services, or a similar operations role
Skills
Required
- Strong customer service skills
- Organized and detail-oriented
- Ability to manage multiple priorities
- Proactive problem-solving
- Follow-through without reminders
Benefits
- Medical, dental, and vision coverage
- Company-paid life insurance
- Longevity Stock Program
- IBP Foundation
- Scholarship opportunities
- Paid vacation and holidays
- Employee Financial Assistance Program
- Opportunities for growth and advancement.
- 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance.
- Pay: $27.00–$30.00 per hour
About IBP of Tampa
At Pacific Partners Insulation South, a BDI Company, our employees are what make us successful. We bring our teams together throughout the year for company BBQs, picnics, team events, training, and other opportunities to connect and have some fun. We offer medical, dental and vision benefits, retirement plans, vacation, paid holidays, and opportunities for growth and advancement. Our Core Values guide how we work and how we treat each other: Safety • Personal Integrity • Dependability • Commitment • Collaboration • Excellence A great Scheduler makes the entire operation better. If you're organized, good with people, comfortable handling pressure, and enjoy being the person everyone counts on to keep things moving, we want to meet you.