Demand Planner, E-Commerce at Oura in Hybrid - San Francisco, California

Job description

• Oura is looking for an E-commerce Demand Planner to own the DTC/e-commerce demand forecast, with secondary responsibility for B2B demand planning across products, markets, and planning horizons.
• This role turns traffic, conversion, marketing, historical demand, promotions, product launches, partner programs, and operational constraints into a clear, decision-ready forecast for the business. The role sits at the intersection of Demand Planning, E-commerce, Commercial, Finance, Supply Planning, Operations, Marketing, and partner-facing teams. You will help improve forecast quality, inventory availability, and cross-functional decision-making in a fast-growing, data-rich business.

Responsibilities

• Own the DTC/e-commerce demand forecast, including traffic, conversion, marketing, seasonality, promotions, launches, product generation, SKU or finish/size mix as needed, channel, region, and time period; support the B2B forecast as a secondary scope.
• Lead the recurring demand planning cadence: collect inputs, pressure-test assumptions, update the forecast, document risks and opportunities, and prepare materials for forecast sign-off and S&OP discussions.
• Translate commercial pipeline and partner inputs into demand assumptions, including deal timing, confidence, ramp shape, booking-to-shipment timing, expected fulfillment path, and likely product mix.
• Maintain the DTC/e-commerce forecast across baseline demand, traffic, conversion, seasonality, promotions, marketing events, launches, channel mix shifts, availability constraints, and other demand drivers.
• Support and improve the B2B planning process by translating deal and program expectations into product and SKU demand, with clear attention to timing, mix, fulfillment, and data quality.
• This is a hybrid role out of our San Francisco office.

Requirements

• Years of Experience: 4–6+ years preferred; calibrate with HR/Recruiting based on final level.
• Technical Skills / Software / Tools: Advanced Excel or Google Sheets; strong forecasting, reporting, reconciliation, and scenario-analysis capability; planning tools and BI platforms a plus.
• Certifications / Other Requirements: None required.
• Hands-on experience in e-commerce/DTC demand planning, demand forecasting, S&OP, supply chain planning, commercial planning, or a closely related function supporting physical products or demand-sensitive programs.
• Strong analytical judgment and the ability to turn traffic, conversion, marketing, sales, and operational inputs into a clear forecast and recommendation.
• Ability to explain what changed, why it changed, when it will happen, and what the business should do about it.
• Experience working cross-functionally with Commercial or Sales, Finance, Supply Planning, Operations, Logistics, Product, Marketing, or RevOps teams.
• Strong spreadsheet modeling and data-reconciliation skills.
• Ability to influence without formal authority and communicate clearly with both working teams and leadership.
• High ownership of recurring planning deliverables, deadlines, documentation, and follow-through.
• Comfort operating in an evolving environment where tools, data definitions, and processes are still maturing.
• Experience with AI Tools. Claude, Lovable, etc.
• Experience with commercial pipeline, CRM data, partner programs, enterprise healthcare, employee benefits, or channel sales.
• Experience with scenario planning, inventory constraints, product transitions, end-of-life planning, or allocation decisions.
• Experience in a company transitioning from spreadsheet-based planning to a connected planning system.

Skills

Required

• Advanced Excel or Google Sheets

Benefits

• At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.
• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Ōura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave
• Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
• Region 1: $119,000-140,000
• A recruiter can determine your Region based on your US location.
• We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).