IRB Operations Specialist 1 (Remote) at WCG in US-Remote

Job description

• Responsibilities include, but are not limited to supporting data collection, the management
• and analysis of documents, client reporting and problem resolution. This position will:
• Support the Board and clients by preparing documents for review in accordance with company policies and regulatory requirements
• Provide accurate document identification and data entry
• Finalize and deliver documents to clients
• Meet assigned metrics around speed and accuracy
• Able to deal effectively with high work volume, rigid deadlines, and frequent changes
• Specific job function requirements are outlined on training curriculum and addenda that supports step level 1 development in this position. Each function is made up of multiple duties. Specific criteria have been attributed to each duty to measure proficiency. As proficiency is proven in each duty, additional duties will be assigned for learning.

Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
• Ability to maintain and promote positive working relationships with clients (internal and external) by providing timely and professional service to their needs within the scope of company mission and accompanying regulations
• Maintain close attention to detail
• Ability to proof-read and detect errors in typing, spelling, grammar, syntax, and punctuation
• Ability to read and interpret documents such as protocols for clinical investigations, medical, literature, safety rules, operating and maintenance instructions
• Ability to set priorities and manage time effectively
• Accurately and completely enter information in a database system
• Contribute to a positive team environment through collaborative engagement with others
• Resolve questions and problems effectively
• Communicate to obtain information or clarify requests
• Mentor team members by teaching procedures, monitoring, and proofing work, and providing constructive feedback as needed or requested
• Is able to assist others across Operations, as needed. This may include overtime requests, training support, etc.
• Professional/oral written communication skills
• Independent worker
• Accountable for self-metrics
• Attendance and punctuality are essential functions of the position.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

Requirements

• Bachelors or Associates Degree preferred, or a combination of equivalent education and experience
• Two+ years of experience working in an office setting where proofing documents and attention to detail are essential elements of your job requirements
• Must have strong analytical skills with a high degree of accuracy in work
• Advanced knowledge of Microsoft Word, Excel, Outlook, Databases and Adobe
• Knowledge of FDA regulations as they relate to research (preferred)
• Must be able to maintain confidentiality
• Experience working with medical terminology (preferred)
• Ability to work independently, utilize discretionary judgment, and be a pro-active team player
• Communication - Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
• Customer service- understanding the importance of meeting client requests and adapting to changing needs
• Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team

Skills

Required

• Must be able to maintain confidentiality

Benefits

• Comprehensive health and financial protection – Medical, dental, vision, life and disability insurance, 401(k) with company match, and flexible spending accounts
• Resources that support your whole life – Employee assistance programs and work/life balance tools
• Investment in your growth – Referral bonuses, tuition reimbursement, on-the-job training, certification assistance, and continuing education support
• Time to recharge – Paid holidays, vacation, and sick time
• Pathways forward – Career development opportunities across One WCG
• We practice transparency in everything we do, including compensation. The salary range for this position reflects our commitment to fair, competitive pay based on your qualifications, experience, skills, education, and location. Together, we'll find the right fit for your expertise and our shared mission.
• USD $19.50 - USD $28.10 /Hr.