Collections Analyst at CCCIS in Chicago (Green St), IL
- Company: CCCIS
- Location: Chicago (Green St), IL
- Posted: Sep 24, 2026
- Type: Full-time
- Salary: $25.00 per hour
- Experience: 2+ years
Overview
This position is responsible for collection of past due invoices from Insurance Services Group customers. Responsible for collection of past due invoices for an assigned portfolio of accounts. Work closely with the Cash Application, Billing Departments and the Account Management Team to address any …
Job description
- This position is responsible for collection of past due invoices from Insurance Services Group customers.
Responsibilities
- Responsible for collection of past due invoices for an assigned portfolio of accounts.
- Work closely with the Cash Application, Billing Departments and the Account Management Team to address any issues that may arise which cause delays in payment.
- Prepare and maintain weekly updates on large balance accounts.
- Prepare other daily, monthly and ad hoc reports as needed such as statements, aging, reconciliations, etc.
- Research and resolve requests from both external and internal customers as needed such as refunds, billing portal access/assistance, invoice copies, statements, etc.
- Process payments, refunds and reports in QuickBooks.
- Process credits as needed.
Requirements
- 2 years college associates degree preferred
- 1-2 years of experience in commercial collections and/or customer service
- Proficient in Excel/Microsoft Office
- Background in Accounting or Finance a plus
- Salesforce, Billing Platform, QuickBooks or Oracle experience a plus
- Interpersonal Communication
- Priority Management
- Problem Solving
- Customer Focus
- Team Effectiveness
- Commitment to Results
- Attention to Detail
- Adaptability
Skills
Required
- Proficient in Excel/Microsoft Office
- Interpersonal Communication
- Priority Management
- Problem Solving
- Customer Focus
- Team Effectiveness
- Commitment to Results
- Attention to Detail
- Adaptability
Preferred
- Background in Accounting or Finance
- Salesforce
- Billing Platform
- QuickBooks
- Oracle
Benefits
- CCC offers competitive compensation and benefits to support you and your families, including:
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
- For more information about our benefits, please check out our careers site.
- $25.00 per hour
- This position is bonus and/or commission eligible.
About CCCIS
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com. CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.