Front Desk Clerk at Equity LifeStyle Properties, Inc. in Big Pine Key, FL

Job description

• With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
• ELS is hiring for the position of Front Desk Clerk in Big Pine Key, Florida.

Responsibilities

• Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments, deposits & make reservations.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Requirements

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Skills

Required

• Exceptional customer service skills
• Strong organizational skills
• Meticulous attention to detail

Benefits

• In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
• We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.