Event Services Client Operations Support Specialist at AUS in US-CA-Westminster

Job description

• Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
• Allied Universal® is hiring a Client Operations Support Specialist. The Client Operational Support Specialist is responsible for providing account-level back office support for recruiting, new hire onboarding functions, licensing, scheduling, and logistics support.
• This position is based in office in Westminster, CA. The pay rate is $20.23/hr.

Responsibilities

• Logistics and Procurement
• Assist with logistics including ordering, cleaning, and distribution of equipment and uniforms; maintain an accurate inventory count to prevent lost equipment, and transportation of deliverance of equipment; ensure equipment is properly tagged and logged for tracking
• Employee Orientation
• Schedule and conduct New Employee Orientation sessions; administer and track compliance of any state required license training utilizing WinTeam compliance and ABI skill codes; distribute and collect union cards (in applicable locations); ensure completion of post-employment offer forms/activity (e.g., new hire onboarding paperwork); issue badges; instruction of basic pre-assignment training lessons and ongoing training including compliance tracking, reporting, and filing
• Recruiting
• Work closely with Regional Recruitment Manager to evaluate hiring needs and ensure recruiting activities support for branch hiring needs; utilize iCIMS recruiting software to process new applicants; schedule and interview prospective employees; attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis
• Scheduling
• Assist with building job orders into scheduling systems, ABI and WinTeam; schedule and confirm appropriate supervision and team members for each individual event; practice, promote, and ensure “Smart Scheduling” using ABI system
• Ensure each position/event is scheduled with qualified and appropriately licensed personnel
• Immediately communicate with the Branch Manager any concerns such as: shortages, failure to schedule, personnel concerns, etc.
• Coordinate with Payroll to ensure changes are completed properly; respond to questions as needed
• Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President
• Coordinate with the Branch Manager the staffing needs for all upcoming events; utilizing work order forms for accuracy

Requirements

• High School diploma or equivalent
• Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
• Prior work experience in a dynamic administrative environment
• Excellent organizational skills that include the ability to multi-task and prioritize work
• Strong consultative, analytical, and problem-solving skills
• Ability to communicate effectively with leadership
• Outstanding oral and written communication skills
• Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
• Able to focus and multi-task in an ever-changing environment; successfully handle stressful situations in a calm and professional manner
• Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
• Prior human resources, recruiting, scheduling or logistics experience in a service industry business
• Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high volume setting

Skills

Required

• Excellent organizational skills
• Microsoft Office applications
• WinTeam compliance
• ABI skill codes
• iCIMS recruiting software

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.