Certified Medical Assistant at DelRicht Research in Nashville, Tennessee

Job description

• Certified Medical Assistant’s Main Objective: Overall, the Certified Medical Assistant is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies:
• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

Responsibilities

• Patients have a fun, positive and comfortable experience throughout their time in our clinic
• Patient visits are completed accurately and efficiently, with 100% adherence to clinical trial protocols
• Patient enrollment and retention activities are executed with focus and follow-through
• Perform intramuscular (IM) injections safely and accurately
• Clinical data is entered accurately and on time across various medical record systems and platforms
• Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
• Ensuring sponsors and clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Physicians receive timely patient and protocol updates that reinforce confidence in the site tea

Requirements

• Required: 1+ of professional experience, ideally in a medical or clinical environment
• Preferred: Active medical assistant (CMA, RMA, CCMA) or nursing (VN, LPN, or RN) license
• Preferred: B.S. or B.A. from an accredited university
• Preferred: Professional experience in a patient-facing or healthcare position
• Preferred: Experience in an on-site, customer-facing role
• Coffee drinkers preferred. Tea drinkers accepted.

Skills

Required

• Self motivated
• Energetic
• Positive
• Client satisfaction focus
• Remarkably organized
• Problem solving
• Planning
• Proactive
• Perform intramuscular (IM) injections

Benefits

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
• Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success!