Pharmacy Account Executive – Cigna Pharmacy Management - Remote at Cigna Group in United States Work at Home

Job description

• Join Cigna Pharmacy Management as a Pharmacy Account Executive, where you will serve as a trusted pharmacy benefits expert supporting clients and driving growth across health plans. In this role, you will partner with medical sales teams, clients, and consultants to deliver strategic pharmacy solutions that improve outcomes, enhance client satisfaction, and lower total cost of care.

Responsibilities

• Manage and grow a defined book of business by supporting client retention, satisfaction, and pharmacy performance outcomes.
• Serve as the pharmacy subject matter expert for internal stakeholders, clients, brokers, and consultants.
• Partner with medical sales teams to execute retention and growth strategies aligned to client goals.
• Lead client presentations and meetings, communicating performance results and recommending pharmacy solutions.
• Identify and advance opportunities to expand pharmacy programs and increase overall value to the client.
• Support pricing, competitive intelligence, and carve-out defense strategies to retain and grow accounts.
• Coordinate cross-functional efforts to ensure effective service delivery and consistent client communication.
• Analyze pharmacy utilization and trends to provide consultative insights and recommendations.
• Support RFPs, finalist presentations, and implementation activities for new and existing business.
• Act as an escalation point for pharmacy-related client issues, ensuring timely resolution and customer satisfaction.

Requirements

• 3+ yrs of PBM or pharmacy-related experience supporting client accounts.
• Strong understanding of pharmacy benefit management and healthcare operations.
• Excellent verbal, written, and presentation communication skills.
• Demonstrated ability to manage client relationships and influence stakeholders.
• Ability to analyze data and develop actionable client recommendations.
• Proficiency with Microsoft Office tools.
• Ability to travel up to 30% based on business needs.
• Bachelor’s degree (preferred, not required).
• Experience working with brokers, consultants, and health plan clients.
• Experience supporting complex pharmacy benefit strategies.
• Strong consultative client management experience.

Skills

Required

• Pharmacy benefit management (PBM)
• Healthcare operations
• Client relationship management
• Stakeholder influence
• Data analysis
• Microsoft Office

Preferred

• Complex pharmacy benefit strategies
• Consultative client management

Benefits

• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
• For this position, we anticipate offering an annual salary of 108,900 - 181,500 USD / yearly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.