Senior Site Reliability Engineer 1 at ModMed in Hyderabad, India

Job description

• Senior Site Reliability Engineer 2
• Our Mission & Vision
• At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

Responsibilities

• As a Senior Site Reliability Engineer II, you are a senior-level architect of reliability. You don’t just maintain systems; you think big to shape the future of our cloud operations. In this role, you will be a strategic partner in ensuring our AWS infrastructure is world-class, cost-effective, and inherently secure.
• You will innovate boldly by leading complex technical initiatives and aligning passion with purpose as you mentor the next generation of engineers. Your work ensures that when a doctor reaches for our software, it is fast, reliable, and ready to help them do good.
• How You’ll Drive Success
• Strategic Cloud Ownership: Design and lead the deployment of secure, scalable AWS infrastructure. You’ll optimize for high availability and fault tolerance, ensuring our business-critical applications thrive.
• Advanced Observability: Champion a culture of data-driven decisions by enhancing our DataDog ecosystem. You’ll ensure we have proactive detection and deep visibility into every corner of our AWS environments.
• CI/CD Leadership: Lead the evolution of our deployment velocity. You will optimize robust pipelines using Jenkins, making "deploying with confidence" a daily reality for our engineering teams.
• Kubernetes Orchestration: Manage and optimize our containerized world at scale. You’ll drive improvements in scalability and deployment consistency that save time for everyone.
• Infrastructure as Code (IaC) Champion: Be the expert voice for Terraform or Ansible, automating complex cloud operations to eliminate manual toil and improve efficiency.
• Security & HIPAA Stewardship: Safeguard our patients' and doctors' trust by ensuring all operations meet rigorous security and compliance standards (HIPAA, GDPR, SOC 2).
• Mentorship & Cultural Leadership: You aren't just a technical lead; you are a coach. You will foster a collaborative environment where you mentor junior engineers and have fun while solving hard problems.

Requirements

• Experience: 6–9 years of deep experience in SRE or Cloud Engineering, with a proven track record of managing large-scale AWS environments.
• AWS Mastery: Extensive experience with EC2, S3, Lambda, and RDS, with a focus on cost-optimization and resource utilization.
• The SRE Toolkit: Proficiency in Kubernetes, DataDog, and Jenkins.
• Coding & Automation: Strong scripting skills (Python or Bash) and professional expertise in IaC tools like Terraform.
• Problem-Solving Prowess: A proactive, "ownership" mindset. You don't just fix problems; you architect systems so they don't break in the first place.
• Clear Communication: The ability to translate complex technical strategies into clear goals for cross-functional teams and leadership.
• AWS Professional-level Certifications.
• Experience with serverless architectures or cloud-native data tools (Kafka, Kinesis, Redshift).
• Prior experience in healthcare technology or high-security environments.

Skills

Required

• AWS (EC2, S3, Lambda, RDS)
• Kubernetes
• DataDog
• Jenkins
• Python or Bash scripting
• Terraform
• Problem-solving
• Communication

Preferred

• AWS Professional-level Certifications
• Serverless architectures

Benefits

• Lead the Strategy: At the SRE 2 level, you have a seat at the table to help shape our technical roadmap.
• Direct Healthcare Impact: Your work directly enables better patient outcomes by keeping the "intelligent heart" of medical practices running smoothly.
• Innovation & Autonomy: We encourage you to innovate boldly. If there is a better way to do things, we want you to lead the charge.
• A Culture of Excellence: Work with a team that values customer delight and doing good as much as they value clean code and 99.99% uptime.
• ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.