Fund Accountant at IQ-EQ in #20-01 Manulife Tower, , Singapore

Job description

• Provide high-quality service delivery to the firm’s Private Equity (PE), Family Office (FO), and Open-Ended (OE) clients. You will be responsible for managing client relationships and ensuring all deliverables are completed accurately and within agreed timelines, while effectively managing client expectations on a day-to-day basis.
• Key responsibilities include reviewing financial statements, disclosures, and ad hoc client deliverables in connection with fund administration services.
• You are also expected to contribute to continuous process improvement initiatives, enhancing efficiency and effectiveness within the department.
• Act as a subject matter expert in hybrid fund structures, with strong knowledge of accounting and administration processes.

Responsibilities

• You'll manage financial servicing for a portfolio of clients, ensuring smooth day-to-day relationships and the accurate, timely delivery of client reporting and information.
• You'll serve as the subject matter expert for designated clients, maintaining a thorough understanding of LPAs, SLAs, fee agreements, and other technical client-specific requirements.
• You'll monitor and uphold operational controls by ensuring all procedures, policies, and checklists are consistently followed to minimize risk.
• You'll coordinate and build effective relationships with external stakeholders, including auditors, banks, brokers, custodians, and regulatory authorities.
• You'll proactively support client needs, manage compliance-related interactions, and ensure high standards of service delivery, accuracy, and regulatory adherence.
• Client Delivery
• Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
• Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required when the need arise
• Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s
• Prepare reporting timetable for all client work and manage reporting process to ensure all deliverables adequately resourced and completed on time
• Maintain regular contact with client through regular calls and emails detailing upcoming deliverables and progress thereof.
• Assist with new business take on where required.
• Management of Workflow
• Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
• Ensure Back Office are preparing all work to a standard suitable for client review
• Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Ensure reconciled cash balances are maintained for clients at all times.
• IQ-EQ Fee Management
• Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Systems
• Understand and use best practice on Investran and Paxus (accounting platform)
• Understand and make best use of the functionality in our software when producing accounts
• Ensure client database is up to date and accurate in accounting platform (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes
• Maintain client folder within firm to ensure proper filing and documentation of supporting documents for the purpose of Audit season.
• Risk
• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to Compliance officer promptly
• Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified
• Other
• Undertake any additional reasonable requests as deemed by the firm

Requirements

• Qualifications and Experience Required for this Role
• Essential
• You hold a Bachelor’s Degree in Accounting, are a CPA or equivalent, and have 4-5 years of relevant accounting or financial services experience.
• You have experience managing service operations, client relationships, and delivering high-quality client outcomes.
• You are proficient in preparing and reviewing Financial Statements, including detailed notes and supporting disclosures.
• You possess strong organizational, prioritization, and interpersonal skills, and are confident communicating with senior management and key stakeholders.
• You have intermediate Microsoft Office skills, particularly in Excel, and demonstrate a proactive, can-do attitude with the ability to meet tight deadlines, perform under pressure, and lead by example.
• Desired
• Knowledge of private equity, family office and open-ended industry is essential
• Advanced Excel skills including Pivot Tables and data analytics
• Experience working in Financial Services office environment

Skills

Required

• Proactive, can-do attitude

Benefits

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benefits such as private health and dental cover, life assurance and etc
• Annual leave: our employees are entitled to 25 days paid leave plus all statutory public holidays
• Maternity and paternity leave, education leave and etc
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.