Senior Devops Engineer at iManage in Chicago, IL

Job description

• We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.
• You are an engineer, a builder, and a systems thinker — the person other engineers turn to when a
• development problem gets hard. You'll create CI/CD and platform guardrails that empower developers to innovate quickly and reliably, combining deep technical judgment with empathy to eliminate developer pain, especially when working with teams stewarding the world's most privileged data.
• You uplift those around you, act as a subject matter expert, and drive change across Backend/Platform
• Engineering and beyond. You chase contributing factors over root causes, value code over documentation, and documentation over process. You'll reduce toil, and deliver scalable, resilient platforms that support our customers and organization.
• As a Senior DevOps Engineer reporting to the DevOps Lead, you'll help scale our Kubernetes-based cloud platform, lead large-scale infrastructure migrations, and set technical direction for observability, change management, and service scalability. You'll be a key voice as we modernize our CI/CD and infrastructure-as-code practices.
• iManage is experiencing explosive growth in its flagship cloud product. We're looking for a senior-level systems engineer specializing in reliability and platform services to help lead our transformative cloud journey, including migrating legacy workloads onto our AKS-based platform. This requires rethinking technical decisions with a beginner's mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and want to set the technical bar for platform engineering across the company, we want to talk to you.

Responsibilities

• Leading the design and execution of large-scale development infrastructure, supporting dozens of engineering teams.
• Eliminating toil through automation and software development, and mentoring other engineers in doing the same.
• Owning infrastructure-as-code and GitOps practices — Terraform, Helm, and ArgoCD — that provision and manage our cloud environments.
• Modernizing CI/CD pipelines, including our transition from Jenkins to GitHub Actions, and defining the branch protection, environment promotion, and rollback standards used across engineering.
• Partnering cross-functionally with application teams, SRE, and other internal stakeholders to unblock delivery and promote standardization.
• Supporting a modern, cloud-native platform that is resilient, cost-effective, and secure by default.
• Serving as an escalation point for pipeline and platform triage, supporting engineering teams working worldwide.

Requirements

• 5 – 8 years of experience in DevOps, SRE, or platform engineering roles, with a track record of leading technical initiatives independently.
• Experience writing design documents and postmortems, and refactoring application code when needed.
• Built automation to reduce the operational burden of a product, or developed internal, self-service tooling for other engineers.
• Hands-on experience with Kubernetes in production, including cluster operations, workload migrations, and troubleshooting.
• Practical experience with infrastructure-as-code (Terraform preferred) and GitOps-based continuous delivery (ArgoCD or similar).
• Experience building or maintaining CI/CD pipelines, including GitHub Actions or comparable tools.
• Ability to champion DevOps best practices, including reliability engineering concepts (SLOs, SLAs, and so on), and apply them effectively across teams.
• Experience working in a public cloud environment (Azure and AKS strongly preferred).
• A passion for mentoring other engineers and working collaboratively with other teams.
• Experience leading a legacy platform migration end to end.
• Hands-on experience with Linux server stacks (Ubuntu/Debian distributions preferred).
• Exposure to at least one configuration management platform (Chef preferred).
• Comfortability with observability and alerting tools (Prometheus/Grafana or ELK/EFK preferred).
• Familiarity with GitHub Apps, service identity, and secrets management (Azure Key Vault preferred) in a CI/CD context.
• A bachelor's degree (or equivalent experience) in Computer Engineering or a related field.
• Demonstrable proficiency in one or more programming languages (for example, Python, Java, or Golang).
• Familiarity with at least one scripting language (for example, PowerShell, Bash, Python, or Ruby).
• Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!

Skills

Required

• DevOps
• SRE
• Platform engineering
• Kubernetes
• GitOps (ArgoCD or similar)
• Mentoring
• Collaboration

Preferred

• Legacy platform migration
• Linux server stacks (Ubuntu/Debian)
• Configuration management (Chef)

Benefits

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.
• The overall US annual base salary range for this position is $110,000 – 150,000 per year. Individual
• compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.