Inside Sales Representative - Kitchen & Bath at US LBM in Rockford, MN
- Company: US LBM
- Location: Rockford, MN
- Posted: Sep 24, 2026
- Type: Full-time
- Experience: 3+ years
Overview
The Inside Sales Representative assists with new and existing customer sales and provides product support to kitchen and bath sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
Job description
- The Inside Sales Representative assists with new and existing customer sales and provides product support to kitchen and bath sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
Responsibilities
- Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
- Initiate telephone calls to customers to generate sales.
- Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
- Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
- Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
- Researches credits, returns, and late payments as needed.
- Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
- Handle special orders and advanced pricing; assist with pricing and special price lists.
- Develop and grow professional relationships with customers.
- Resolve jobsite issues and customer problems.
- Kitchen and bath design and estimating.
Requirements
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adhere to Company’s commitment to workplace safety.
- Participate in and complete assigned trainings.
- High School Diploma or GED required.
- 2020 design experience preferred.
- 1-3 years of experience in kitchen and bath industry with basic knowledge of product and application required.
- 1-3 years of inside sales experience preferred.
- Ability to operate computer, calculator and cash register.
- Knowledge of building supplies, applications, related equipment, and/or construction industry.
- Good interpersonal and customer relations skills and excellent oral and written communication skills.
- Should be familiar with inventory and inventory control.
- Must be able to walk throughout yards, plants and offices.
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Skills
Required
- Computer operation
- Calculator operation
- Cash register operation
- Inventory control
Benefits
- Click Here for Information Regarding Our Benefits
About US LBM
Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands. As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow. . National scale with a strong local focus US LBM is a leading distributor of specialty building materials in the United States. Founded in 2009 with 16 locations in three states, today US LBM operates more than 400 locations across the country and is the largest privately owned full-line building products distributor. Offering a comprehensive portfolio of specialty products, US LBM combines the scale and operational advantages of a national platform with a local go-to-market strategy through its national network of locations across the country.