Area Sales Coordinator at Mereté Hotel Management in Merete Hotel Management - Springfield, OR 97477; Holiday Inn Express Springfield - Springfield, OR 97477

Job description

• Salary Range
• Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you’ll tackle exciting challenges and grow.
• Responsible for providing on-property support for the Area Sales Team to ensure that revenue and service goals are consistently achieved throughout the portfolio. The Area Sales Coordinator will demonstrate exceptional service and rapport-building throughout each customer’s experience to drive customer loyalty.

Responsibilities

• Coordinate group bookings from time of contract to time of departure including reservations support, billing, group resumes and special requests.
• Provide reservation assistance to corporate accounts as requested.
• Build, maintain, and grow relationships with corporate clients, brand account managers, group clients, and travel agents.
• Communicate sales activities through daily use of CRM (Salesforce) and preparation of sales meetings.
• Act as brand leader regarding sales promotions, loyalty program benefits, and special events.
• Leverages brand tools for effective selling and maximizing revenue.
• Solicit, confirm, and execute meeting room bookings (no guestrooms).
• Attend weekly sales office meeting, monthly hotel sales meeting, and hotel events as appropriate.
• Attend hotel revenue meetings as requested by Regional Director of Sales & Marketing.
• Conduct site tours as needed.
• Maintain onsite hotel sales kits and marketing materials.
• Regular and reliable attendance and punctuality are essential functions of this position.
• Treating others with respect and behaving in a manner that is positive, productive, and encourages teamwork is an essential function of this job.

Requirements

• Effective time management (e.g., planning, prioritizing, delegating).
• Ability to work collaboratively with diverse hotel staff in providing exceptional customer service.
• Organized and detail oriented.
• Strong computer/typing skills including MS Excel.
• Self-described “people person” genuinely interested in others, enjoys interacting with strangers, and able to deliver superior guest relation skills.
• Effective communication, both verbal and written, with guests, associates, management, and outside vendors.
• Highly motivated, independent, and able to take direction.
• Ability to develop, implement, and attain productivity and sales goals.
• Representation of the Company and brand in a professional, gracious, and enthusiastic manner.
• Follow all appropriate policies and procedures, including safety procedures.
• Minimum 2 year hotel Sales coordinator experience or the equivalent of 2 years hospitality experience required, previous hotel experience preferred.
• Read, write, and speak English fluently.
• Valid driver's license with acceptable driving record.
• Must possess or be able to obtain OLCC alcohol server's permit and Food Handlers card.
• Must pass criminal background check.

Skills

Required

• Organized and detail oriented

Benefits

• We offer
• Competitive Pay
• Flexible Scheduling
• Career Development / Advancement Opportunities
• Paid Time Off
• Health Benefits
• Travel Industry Discounts
• $19.00 - $25.00