Night Auditor- Holiday Inn Express- Roseburg at Mereté Hotel Management in Holiday Inn Express Roseburg North - Roseburg, OR 97470

Job description

• Salary Range
• $18.00 - $19.00 Hourly
• Job Shift
• Graveyard
• Education Level
• None
• Category
• Front Desk Hospitality
• Associates are paid weekly!
• Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining guest account records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests’ accounts, making and confirming reservations, and presenting statements and collecting payments from guests.

Responsibilities

• Review and analyze all adjustments.
• Thoroughly understand accounting machine for front office.
• Ensure that all charges have been posted to the appropriate guest folio or master account.
• Post room tax to each folio or master account.
• Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out.
• Ensure all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports.
• Answer telephone.
• Check guests in and out.
• Attend mandatory meetings.
• Report any unsafe conditions immediately.
• Perform any other duties as assigned by supervisor to include cross training.
• Regular and reliable attendance and punctuality are essential functions of this position.
• Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.

Requirements

• Balances and accounts for all daily cash and charge transactions.
• Ability to communicate effectively both written and verbal with the public and other team members.
• Follows all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Ensure prompt and courteous service to guest to ensure all guest experience is distinctively supreme.
• Effectively manage time.
• Meets or exceeds productivity standards.
• Follow all safety procedures.
• Prior cash handling experience and two years customer service experience preferred.
• Hotel experience helpful.
• May require a valid Driver License with an acceptable driving record.
• Experience working with computers and operating keyboards.
• Must pass criminal background check.

Skills

Required

• Must pass criminal background check

Preferred

• Prior cash handling experience
• Two years customer service experience
• Hotel experience