Part Time Front Desk Agent - Hampton Inn & Suites - Hood River at Mereté Hotel Management in Hampton Inn and Suites Hood River - Hood River, OR 97031

Job description

• Salary Range
• $18.00 - $18.00 Hourly
• Education Level
• None
• Category
• Front Desk Hospitality
• Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you’ll tackle exciting challenges and grow. See which positions are open and apply today.
• Associates are paid weekly!
• Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests’ accounts, making and confirming reservations, and presenting statements and collecting payments from guests.

Responsibilities

• Register guests to the proper accommodations upon arrival.
• Make, change, or cancel guest’s reservations at their request.
• Accommodate guest with any problems or requests they have.
• Update information in the computer system as needed.
• Communicate with other departments to fulfill guest needs.
• Answer telephones.
• Maintain keys in secure areas.
• Attend all mandatory meetings.
• May be required to drive Shuttle Van if applicable.
• Report all unsafe conditions immediately.
• Keep work area neat and organized.
• Regular and reliable attendance and punctuality are essential functions of this position.
• Consistently at work and on time, follows instructions and accepts feedback.
• Complete other duties as assigned by supervisor to include cross training.
• Regular and reliable attendance and punctuality are essential functions of this position.
• Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.
• Effectively and accurately check guests in and out.
• Ensure prompt and courteous service to guests to ensure all guest experiences are distinctively supreme.
• Follow all safety procedures.
• Ensure kind and courteous behavior towards coworkers.
• Communicate effectively both written and verbal with the public and other team members.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.

Requirements

• Customer service experience necessary.
• Prior cash handling experience preferred.
• Experience working with computers and operating keyboards.
• Must pass criminal background check.

Skills

Required

• Customer service
• Computer and keyboard operation
• Communication (written and verbal)
• Teamwork
• Adherence to safety procedures

Preferred

• Cash handling

Benefits

• We offer
• Competitive Pay
• Flexible Scheduling
• Career Development / Advancement Opportunities
• Paid Time Off
• Health Benefits
• Travel Industry Discounts