Finance Operations Analyst (Hybrid - Manchester, CT) at Bob's Discount Furniture in Corporate Headquarters Manchester CT
- Company: Bob's Discount Furniture
- Location: Corporate Headquarters Manchester CT
- Posted: Sep 24, 2026
- Type: Full-time
- Salary: $22.00 - $25.00
- Experience: 2+ years
Overview
Our Finance Operations Analyst play a critical role in managing the company’s financial health by overseeing the process of reconciling payments. In this role, you will leverage your expertise in SAP and Excel to analyze detailed reporting to reconcile payments. You will collaborate closely with oth…
Job description
- Our Finance Operations Analyst play a critical role in managing the company’s financial health by overseeing the process of reconciling payments. In this role, you will leverage your expertise in SAP and Excel to analyze detailed reporting to reconcile payments. You will collaborate closely with other team members as well as store partners to reduce loss to the company and ensure a positive customer experience.
- The Finance Operations Analyst plays a critical role in safeguarding the company’s financial health by leading the reconciliation and resolution of complex payment discrepancies. This role requires advanced proficiency in SAP and Excel, strong analytical and risk assessment skills, and the ability to exercise independent judgment when investigating and resolving funding issues. The Analyst partners cross-functionally with internal and external partners to reduce loss, mitigate risk, and ensure both financial accuracy and a positive customer experience.
- At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Responsibilities
- Conduct in-depth analysis of funding variances and discrepancies, determining root causes and implementing corrective actions to ensure accurate payment application.
- Leverage advanced Excel skills to compile, reconcile, and interpret data from multiple sources for daily and month-end reporting.
- Monitor and evaluate settlement jobs daily, proactively identifying and resolving issues before they impact financial reporting.
- Assess customer accounts for accuracy, identify incorrect or “bad” balances, and determine the most appropriate resolution strategies.
- Apply fraud detection and risk assessment techniques to review and approve orders, escalating as necessary to prevent potential loss.
- Collaborate cross-functionally with store leadership to resolve complex payment or funding issues.
- Prepare and present chargeback responses, supported by detailed documentation and evidence, to payment processors.
- Recommend process improvements to strengthen internal controls, improve reconciliation efficiency, and reduce future payment discrepancies.
- Maintain compliance with company policies, accounting principles, and applicable regulations in all reconciliation and reporting activities.
- What is noted above is not an all-inclusive list, but more an overview of major duties associated with this role. These duties may be modified or expanded at any time depending on business needs
Requirements
- Strong communication (written, verbal, and listening) and collaboration skills
- Ability to independently perform data analysis and reporting
- Application of business process improvements and best practices
- Support for internal and external audits
- High School Diploma or GED, Preferred: Associate’s degree in Accounting, Finance, Business Administration, or a related field.
- Required: 1-2 years of relevant experience in accounts receivable, finance, reconciliation, or a related field.
- Proficient computer skills, including Microsoft Office suite
- Proficiency in SAP
- Strong mathematical aptitude and critical thinking
- Ability to multi-task and manage competing priorities in a fast-paced environment
- Willingness to learn and apply new technologies and procedures
- Demonstrated ability to work independently and within a team
Skills
Required
- Advanced proficiency in SAP
- Advanced Excel skills
- Support for internal and external audits
Preferred
- Proficiency in SAP
Benefits
- We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
- Benefits & Perks
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
- And so much more!
- Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
- $22.00 - $25.00
About Bob's Discount Furniture
At Bob's, we have fun, we love what we do, and we're growing fast! We are one of the fastest growing omni-channel furniture retailers in the country and we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just a workplace; we're a team that supports and celebrates each ther! At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!