Sales Operations Executive at NielsenIQ in Mumbai, MH, India

Job description

• Post Sales Enablement executive
• In this role, you will be the single point of contact for the Commercial and Finance teams, to liaise on Finance/Revenue related requests. You will be the go-to person from the Commercial side on all Finance related processes, platforms and documents who can advise on actions accordingly. You will also be responsible for ensuring that all key cut-off dates based on the Monthly Closing Calendar are strictly adhered to.

Responsibilities

• •Be the MSD and NIQ financial processes expert. Review opportunities for commercial teams and advise on opportunity set-up.
• •Review all relevant MSD entries and supporting documentation prior to closing.
• • Commission opportunity in MSD (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO).
• •Raise requests and coordinate new SAP account creation where required.
• •Raise SNOW tickets for exception cases, if needed.
• •Review and approve proforma invoices .
• •Follow up with the Billing team on sending invoices to clients.
• •Raise credit memo request for invoice revisions/ cancellations.
• •Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.
• •Resolve invoicing issues and errors in conjunction with billing team.
• •Understand downstream dependencies that determine revenue recognition (start and end dates, funds, deliveries etc)
• •Ensure project dates in SAP are updated.
• •Raise (POCRs) SAP change requests as needed.
• •Create amendment opps as required to adjust price to client.
• •Follow up with the Commerical and Operations team on pending fieldwork start dates
• •Follow up with the Commercial team on pending evidence of delivery (EOD).
• •Other Finance/Revenue-related duties, as assigned

Requirements

• §2+ years of work experience related to Project Management/coordination w/ multiple stakeholders in Commerical leadership and Finance teams
• §Fluent in English
• §Solid communication skills, both written and verbal
• §Technologically capable - can work/learn to work with our Microsoft suite, MS office, Salesforce and PowerBI
• §Experience in Saas an advantage
• Finance knowledge and/or Market Research industry knowledge is a plus

Skills

Required

• Fluent in English

Preferred

• Experience in Saas
• Finance knowledge
• Market Research industry knowledge

Benefits

• Our Benefits
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/