OTC Functional Analyst at Johnson Controls in Bangalore-Karnataka-India
- Company: Johnson Controls
- Location: Bangalore-Karnataka-India
- Posted: Sep 24, 2026
- Type: Full-time
- Experience: 6+ years
- Visa sponsorship available
Overview
At Johnson Controls, you will help support the systems and processes that enable customers to move from order to cash with accuracy, speed, and confidence. You will work with cross-functional teams to improve business performance, strengthen operational reliability, and support the day-to-day flow o…
Job description
- At Johnson Controls, you will help support the systems and processes that enable customers to move from order to cash with accuracy, speed, and confidence. You will work with cross-functional teams to improve business performance, strengthen operational reliability, and support the day-to-day flow of Oracle Fusion OTC processes.
- As an OTC Functional Analyst, you will support and improve Order-to-Cash processes across areas such as order management, invoicing, receipts, customer master data, and month-end activities. This role is well suited for a professional with 4-6 years of experience who enjoys solving business problems, working closely with stakeholders, and turning functional requirements into effective system support and process improvements.
- You will be part of a team that values practical problem-solving, customer impact, and continuous improvement. At Johnson Controls, your ideas and collaboration can help strengthen the processes that keep business moving and customers supported.
- If you are ready to bring your OTC expertise to a role where your work can make a real difference, we encourage you to apply.
Responsibilities
- Support Oracle Fusion Order-to-Cash processes and contribute to stable, efficient business operations.
- Analyze functional requirements and help translate them into practical system solutions and process enhancements.
- Work with business and technical teams to support order management, invoicing, customer receipts, and related OTC activities.
- Assist with issue resolution, root cause analysis, and post-go-live support for business-critical processes.
- Support month-end close activities for OTC-related subledger processes, including reconciliation and documentation support.
- Partner with stakeholders to improve process reliability, data quality, and end-user experience.
- Contribute to testing, validation, and change support for system updates and process changes.
- Document functional flows, business rules, and support activities clearly and consistently.
Requirements
- Bachelor’s degree in Information Technology, Business Administration, Finance, or a related field.
- 4-6 years of experience in an OTC functional analyst, business analyst, or similar role.
- Strong understanding of Order-to-Cash processes and their impact across the business.
- Experience supporting Oracle Fusion OTC processes, including order management, invoicing, receipts, or related finance activities.
- Ability to analyze business requirements, identify process gaps, and support functional solutions.
- Experience working with customer master data and month-end close activities.
- Strong communication skills with the ability to work across business and technical teams.
- Solid problem-solving skills, attention to detail, and a structured approach to documentation and follow-up.
- Hands-on exposure to Oracle Fusion Financials AR or Oracle Fusion Order Management.
- Experience with invoice processing, receipt handling, or AR subledger support.
- Familiarity with DevOps or Agile ways of working.
- Experience supporting testing cycles, change requests, or post-go-live operational support.
Skills
Required
- Ability to analyze business requirements
- Strong communication skills
- Solid problem-solving skills
- Attention to detail
Preferred
- Oracle Fusion Order Management
- Experience with invoice processing
- Receipt handling
- AR subledger support
- Experience supporting testing cycles
- Change requests
- Post-go-live operational support
About Johnson Controls
Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.