Customer Service Rep(06036) - 1933 South Church St. at Dominos in Smithfield, VA, United States
- Company: Dominos
- Location: Smithfield, VA, United States
- Posted: Sep 24, 2026
- Type: Full-time
Overview
The following is considered minimum expectations in performance while working for Domino’s Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Responsibilities
- The following is considered minimum expectations in performance while working for Domino’s Pizza:
- Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
- Being in perfect image according to standard
- Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
- All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
- No one is allowed to clear pizzas before it is ready to place in the oven
- Drivers must have $1 in coin change on every delivery
- Drivers must say “Let me get your change” on every order NO EXCEPTION
- No one is allowed to carry more than $20 while on the clock including personal money
- No one is allowed to have a pocket knife or any weapon while working
- Driver vehicles are to be neat and clean and in positive image while working
- Drivers are not to be routed early or checked in early from delivery
- Pizza makers must wash hands prior to making products
- Only proper procedure for products is allowed
- Every driver must have done Safe Delivery CBT
- Every order is to be repeated for accuracy and name and address confirmed
Requirements
- Must have done Safe Delivery CBT
- Drivers must have $1 in coin change on every delivery
- Drivers must say 'Let me get your change' on every order NO EXCEPTION
- No one is allowed to carry more than $20 while on the clock including personal money
- No one is allowed to have a pocket knife or any weapon while working
- Driver vehicles are to be neat and clean and in positive image while working
- Drivers are not to be routed early or checked in early from delivery
- Pizza makers must wash hands prior to making products
- Only proper procedure for products is allowed
- Every order is to be repeated for accuracy and name and address confirmed
Skills
Required
- Customer service
- Polite and courteous communication
- Knowledge of menu
- Safe Delivery CBT (training)
- Cash handling (for drivers)
- Adherence to procedures