Orthopedic Medical Assistant at OrthoAtlanta in Austell, GA

Responsibilities

• Guiding Patients: Escort patients to exam rooms, assist with dressing/undressing, and ensure comfort and privacy
• Gathering Information: Accurately review patient registration details, collect necessary forms, and complete EMR intake documentation
• Coordinating Care: Prepare surgical orders, schedule lab tests and diagnostic procedures, obtain test results, and manage medical clearances for surgeries
• Communication and Follow-Up: Manage patient callbacks regarding messages, prescriptions, and referrals; monitor and respond to physician queues
• DME Support: Demonstrate proper fitting and usage of durable medical equipment (DME) like braces and soft goods when needed

Requirements

• Are highly organized and detailed, ensuring every patient interaction is smooth and thorough
• Stay calm and efficient in a busy, high-energy clinic setting
• Communicate with professionalism, empathy, and clarity
• Love being part of a collaborative healthcare team
• High school diploma or equivalent
• Graduate of an accredited Certified Nursing Assistant, Certified Medical Assistant, or Certified Ortho Tech program (or equivalent experience)
• 1+ year of medical office experience preferred
• Experience with electronic medical records systems (Epic preferred)
• Positive attitude, strong organizational skills, and ability to multitask effectively
• Excellent verbal and written communication skills
• Strong sense of professionalism and patient confidentiality

Skills

Required

• High school diploma or equivalent

Preferred

• Epic preferred

Benefits

• Be part of a highly respected orthopedic practice
• Hands-on clinical experience with opportunities for professional growth
• Supportive and team-oriented work environment focused on exceptional patient care