Senior HR Business Partner at upsider.co in DC

Job description

• Application
• We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.
• As a Senior HR Business Partner at Upside, you will support multiple client groups and partner closely with people managers to drive strong employee experiences and business outcomes. You will focus on manager-level and team-level partnership while contributing to broader People & Workplace initiatives that help Upside scale. This role is ideal for someone who enjoys being hands-on, thrives in a fast-paced environment, and wants to grow their impact as a strategic people partner.

Responsibilities

• Partner with people managers across multiple client groups, such as Engineering and Retail Go-To-Market, to support day-to-day people needs and deliver consistent, high-quality HR support.
• Provide coaching and guidance to managers on performance management, employee development, engagement, and team efficiency.
• Support and implement people programs and processes, including performance reviews, talent discussions, and employee development initiatives.
• Analyze people data and trends to find opportunities and recommend practical, actionable solutions.
• Serve as a trusted point of contact for employees, encouraging open communication and reinforcing Upside’s culture and core values.
• Manage employee relations matters with fairness, discretion, and partnership with senior HR leaders as appropriate.
• Support organizational change initiatives and evolving team needs in a scaling company.
• Partner cross-functionally within the People & Workplace team to deploy programs, policies, and tools.
• Escalate and collaborate with the Sr. Principal HRBP on complex or sensitive matters involving senior leaders or broader organizational impact.
• Contribute to building and maintaining a respectful, inclusive, and safe work environment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.
• 5+ years of experience in an HR Business Partner role in a fast-paced, high-growth environment.
• Experience supporting Engineering and/or Sales teams as an HRBP.
• Working knowledge of employment laws and HR best practices, with the ability to apply them thoughtfully and consistently.
• Experience supporting people managers and employees across a variety of teams or functions.
• Strong organizational skills and the ability to manage multiple priorities independently.
• Comfort operating in ambiguity and adapting as business needs evolve.
• Ability to balance empathy with sound judgment and discretion.
• Strong communication and relationship-building skills across all levels of the organization.
• A hands-on mentality with a bias for action and continuous improvement.
• Willingness to travel occasionally, as needed.

Skills

Required

• Strong organizational skills
• Comfort operating in ambiguity
• Willingness to travel occasionally

Benefits

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
• Flexible work environment
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development stipend
• Transparent culture
• Amazing mission!
• The U.S. base salary range for this full-time position is $140,000 - $160,000 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.