Security Officer Full Time Reception Operations at Allied Universal in US-DC-Washington

Job description

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
• As a Security Officer Full Time Reception Operations in Washington, DC , you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Security Professional at a hotel location, you will provide a welcoming presence for guests, assist with access control and visitor inquiries, monitor activity, and respond to security-related concerns. Your exceptional communication and customer service skills will help create a positive guest experience while supporting a secure environment. Join Allied Universal, where agile, reliable, and innovative teams put people first and act with integrity.
• Position Type: Full Time
• Pay Rate: $24.44 / Hour
• Day Time
• Mon 10:00 PM - 08:00 AM
• Wed 10:00 PM - 08:00 AM
• Thur 10:00 PM - 08:00 AM
• Sun 10:00 PM - 08:00 AM

Responsibilities

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor access to the hotel lobby and front desk area, verify visitor credentials as required, and report unusual activity or policy concerns to appropriate hotel personnel.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner.
• Maintain accurate incident logs, visitor records, and shift reports in accordance with site procedures.
• Support a welcoming hotel environment by providing directions, answering general questions, and coordinating with hotel staff and emergency responders as needed.

Requirements

• Possession of a guard card or license is preferred.
• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

Required

• Customer service
• Communication
• Problem-solving
• Access control
• Incident reporting
• Emergency response

Preferred

• Guard card or license
• CPR certification
• Ability to lift more than 20 pounds

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.