Corporate Used Vehicle Director - Regional Operations at The Hertrich Family of Automobile Dealerships in Milford, DE, USA

Job description

• Regional Used Car Director | Pre-Owned Operations | Multi-Dealership Leadership
• The Hertrich Family of Dealerships is seeking an accomplished Corporate Used Vehicle Director – Regional Operations to lead and strengthen our companywide used-vehicle retail strategy.
• This opportunity is ideal for an experienced Regional Used Car Director, Corporate Used Car Director, Used Vehicle Director, Pre-Owned Director, GM with a strong Used Car background or high-performing Used Car Manager ready for broader multi-store leadership.
• Your mission: Build and operate the used-vehicle system needed to achieve and sustain 1,000 used retail sales per month while improving acquisition, inventory turn, pricing, profitability, and store execution.

Responsibilities

• Establish store inventory targets, days' supply, price bands, and vehicle mix
• Drive acquisition through auctions, ACV, lease returns, service lanes, and private-party sourcing
• Conduct weekly operating reviews with dealership leadership
• Improve appraisal, pricing, recon, merchandising, and days-to-frontline
• Manage pricing, aging strategies, and day-30/day-60 action plans
• Monitor aged inventory and coordinate internal and external exit strategies
• Standardize ACV Max, market analysis, appraisal, and VIN-level reporting
• Partner with marketing on inventory opportunities and aged-unit priorities
• Coach and develop Used Car Managers, buyers, and acquisition specialists
• Increase volume and turn while protecting PVR, recon costs, advertising efficiency, and profitability

Requirements

• Significant automotive used-vehicle management experience required
• Multi-store, regional, or corporate experience strongly preferred
• Proven success with acquisition, pricing, inventory aging, and turn
• Strong understanding of retail and wholesale automotive markets
• Strong analytical, financial, and operational skills
• ACV Max or comparable inventory technology experience
• Proven ability to coach leaders, influence store performance, and drive accountability
• Ability to partner effectively with General Managers and executive leadership
• 3+ years' experience in Used Inventory Management
• Proven customer service and sales/up-selling skills
• Strong communication, organization, and follow-through
• Comfortable with computers and dealership service systems
• High School Diploma, Bachelor's Degree a plus

Skills

Required

• Leadership
• Coaching
• Communication
• Organization
• Follow-through
• Accountability
• Customer service
• Sales/up-selling
• ACV Max
• Dealership service systems
• Inventory technology

Benefits

• Highly Competitive Executive Compensation
• Performance-Based Opportunity
• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Plans
• 401(k) with Employer Match
• Paid Vacation, Holidays & Personal/Sick Time
• Employee Vehicle Purchase Discounts
• Long-Term Career Growth
• Hertrich is a third-generation, family-owned automotive group with 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula and beyond.