Receptionist at Dimensional Fund Advisors in Melbourne

Job description

• Dimensional is a global investment firm guided by deep convictions about the power of capital markets. We are a leader in applying advanced financial science to equity and fixed interest investment strategies.
• The Corporate Services team is dedicated to customer service and hospitality by providing all employees and clients with an exceptional experience from the moment they enter a Dimensional building.
• This is an ideal role for an individual who has experience in Hospitality, Corporate Administration or Events.
• The successful candidate will take responsibility for front-of-house and back-of-house reception duties, general office administration and assist with the planning and execution of onsite events that support the firm’s strategic goals.
• This position will operate as part of a global team responsible for supporting the facilitation of superior customer service for Dimensional’s clients and staff.

Responsibilities

• Support the daily function of reception front-of-house and back-of-house duties.
• Meet and greet all visitors including screening and directing incoming calls.
• Coordinate logistics for onsite internal and external client conferences and meetings including audio/visual services, food and beverage, décor, set-up/breakdown, and vendor management.
• Maintain office facilities and vendor coordination for the Melbourne office.
• Log, track and follow through on facility requests (cleaning, security, waste management, lighting, plumbing, electrical and air conditioning)
• Manage stationery and supplies to maintain kitchen and utility rooms daily.
• Co‐ordinate new starter set-up including seating, security pass, computer, phone and stationery.
• Communicate with global Corporate Services team daily for set-up and troubleshooting as required.
• Special projects as required.

Requirements

• Previous front-desk experience, or experience in hospitality, conferencing, or events in a corporate setting or five-star hospitality environment.
• Ability to work equally well in a team environment and independently.
• Ability to interact with executives, internal staff, and external clients.
• Self-starter who is an independent thinker, capable of managing multiple projects and meeting deadlines.
• Detail-oriented with the ability to multi-task across different project and events in parallel.
• Exceptional organisational and follow-through skills.
• Excellent verbal and written communication and interpersonal skills.
• Strong computer skills, with the ability to learn programs as needed.
• Knowledge of the finance industry is a plus.

Skills

Required

• Teamwork
• Independence
• Interpersonal skills
• Self-starter
• Independent thinker
• Detail-oriented
• Multi-tasking
• Organisational skills
• Follow-through
• Communication
• Verbal and written communication
• Computer skills

Benefits

• Great career opportunities, both locally and potentially abroad.
• Subsidized health insurance for individuals and family with several ‘nil-cost’ options available for individuals.
• Access to our health and fitness incentive program.
• Up to 16 weeks of paid primary caregiver leave if you have worked with us for 12 months or more.
• We provide financial and other support for those on a fertility journey, seeking to adopt, expecting a child or with a newborn, or entering menopause.
• Reimbursement for pre-approved study, such as CFA, via our Global Education Assistance Policy as well as access to exam leave.
• Free access to mental health and wellbeing support for you and your family through our Employee Assistance Program.
• Access to life and salary continuance insurance.
• Inclusive and fun social events and activities including Culture Quarters, monthly Take 5 events, run clubs, netball teams and more!
• Training to staff and leadership on sexual harassment, discrimination and the importance of respectful, safe and inclusive workplaces.
• Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.