Customer Service Hospitality – Reservations at destinationknot.com in New York
- Company: destinationknot.com
- Location: New York
- Posted: Sep 24, 2026
- Type: Full-time
- Salary: $40,000 - $70,000 a year
Overview
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Job description
- Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Responsibilities
- Assist clients in selecting and booking hotels
- Share accurate details on amenities, pricing, and availability
- Manage and update reservation details
- Communicate promptly and professionally via phone, email, or messaging
Requirements
- Strong communication and customer service skills
- Professional, detail-oriented, and self-motivated
- Basic computer skills and reliable internet connection
- Hospitality or customer service experience is a plus
Skills
Required
- Strong communication
- Customer service
- Professionalism
- Detail-oriented
- Self-motivated
- Basic computer skills
- Reliable internet connection
Benefits
- Flexible remote schedule
- Full training and booking system access
- Supportive team environment
- Income-earning possibilities based on performance
- Travel discounts and perks
- $40,000 - $70,000 a year