Care Concierge - Medical Assistant at Careers in US-MN-Minneapolis

Job description

• The Care Concierge is a key role in Curana’s Interdisciplinary Care Team. The Care Concierge is on-site at Senior Living Facilities and is a bridge between patients, providers, and Curana’s virtual support team

Responsibilities

• Patient Support
• Conduct monthly in-person rounds for patients enrolled in Advanced Primary Care Management (APCM) or the Guiding an Improved Dementia Experience (GUIDE) programs
• Address patient and durable power of attorney (DPOA) inquiries via telephone.
• Respond to patient or caregiver messages received via the Curana Patient Portal.
• Assist patients with scheduling follow-up appointments with Curana Providers or specialists.
• Provider Support
• Manage electronic health records (EHR) and ensure accurate and up-to-date patient records.
• Coordinate documents needed for review or signature by a provider.
• Facilitate provider orders and escalate findings.
• Support Provider scheduling.
• Assists with prior authorizations.
• Obtain patient records and diagnostic test results.
• Organizing telehealth consultations.
• Communication Support
• Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within our health network.
• Other duties as assigned

Requirements

• Required Education and Experience
• Registered or Certified Medical Assistant.
• 1+ years of experience working in a medical office, community engagement, or other related fields.
• Required Skills
• Ability to interpret medical records, lab results, and appointment notes.
• Demonstrates experience in collecting clinical information and surfacing changes to the appropriate Curana care team member.
• Willingness to travel to local Senior Living Communities.
• Proficient computer skills and exhibits knowledge in using various Microsoft Office applications.
• Excellent organizational and time management skills with the ability to prioritize tasks.
• Experience working with chronic care management (CCM) or other care management programs.

Skills

Required

• Microsoft Office applications
• Electronic health records (EHR)
• Curana Patient Portal

Benefits

• USD $20.00/Hr. - USD $24.00/Hr. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Curana Health offers benefits such as, a comprehensive benefits package, 401K, PTO, paid holidays (all benefits are subject to eligibility requirements).
• Options
• Apply Apply
• Submit a Referral Refer
• Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.