Sales Manager at Reineke Family Dealerships in Reineke Ford - Fostoria, OH 44830

Job description

• Manages the New and Used Vehicle Department to ensure that customer needs are met. Planning, organizing, and controlling the activities of the Sales Department. Oversees all activities of the Sales Department including monitoring the showroom and lot, the department finances, sales consultants, customer service, brand, inventory, advertising, and prospecting. Strives to achieve Company objectives for sales, customer satisfaction and profitability.
• Reports To: General Sales Manager or General Manager

Responsibilities

• • Creating annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits and expenses for the Sales Department.
• • Effectively manage used sales personnel to ensure high quality and professional services are provided to all customers.
• • Meets with General Manager and General Sales Manager to plan and implement objectives for achieving sales and gross profits.
• • Oversees standards for displaying and merchandising used vehicles as well as reviewing and initialing all promotions before they are finalized.
• • Works directly with the General Sales Manager on making recommendations for advertising campaigns, sales promotions, staffing needs, lease promotions and compensation plans.
• • Resolves customer complaints ensuring a high level of customer satisfaction is obtained.
• • Oversight of used car inventory, including processing deals, giving valid appraisals, and motivating sales to obtain maximum gross.
• • Manage, train, coach, evaluate and direct Sales Consultants to ensure excellent customer service and to achieve maximum profits.
• • Ensures and enforces that Dealership policies and procedures are understood and followed.
• • Plans, analyzes, and manages department finances by comparing volume, income, cash flow, gross profit, variable expenses and customer and employee satisfaction to monthly, quarterly, and annual forecasts.
• • Attend auctions to purchase inventory for the used car department.
• • Support, encourage, and motivate sales personnel daily to maintain high morale and ethical standards.
• • Other duties as assigned by management.
• • Take accountability for daily performance metrics in sales, appointments, and follow-up calls.

Requirements

• • 2+ years automotive sales experience
• • 2+ years management experience
• • Valid driver’s license
• • Must be willing to submit a pre-employment background check
• • Proficient computer knowledge including Microsoft Office Suite
• • Strong negotiation skills

Skills

Required

• 2+ years automotive sales experience
• 2+ years management experience
• Valid driver’s license
• Strong negotiation skills