Bilingual Legal Assistant - Phoenix at Thompson Law in Phoenix, AZ

Job description

• As the Closing Legal Assistant, you become the champion of our clients' experience during the crucial final stages of their personal injury cases. Your role is to be the beacon of hope and the guide they rely on, leaving a lasting impression that meets and exceeds their expectations. This position is a perfect blend of operational responsibilities and customer service, requiring both administrative skills and a personable approach.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help to amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Requirements

• REQUIRED: Must speak/read fluent Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years of experience- Customer Service, Client Services, or Hospitality.
• Understanding of Excel.
• A spirited and outgoing personality with a knack for teamwork and client interaction.

Skills

Required

• Fluent Spanish and English (speak/read)
• Understanding of Excel

Benefits

• Hourly + Bonuses
• Monday to Friday work schedule with no weekends
• Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, as well as others.