Cash Operations Technician - Madison, WI at Cash Depot in Cash Operations Technician - Madison WI - Madison, WI

Job description

• Salary Range
• | Paid Drive Time | 4-Day Work Week | $2,000 Sign-On Bonus |Profit Sharing Bonus
• Join a company that values independence, accountability, and customer service.
• Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and AirVac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and strong customer relationships nationwide.
• We're looking for individuals who enjoy working independently, solving problems, managing responsibilities with minimal supervision, and delivering exceptional service in the field.
• As an Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and AirVac equipment throughout your assigned territory.
• This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.
• If you're looking for a career that offers stability, independence, and the opportunity to make an impact every day, Cash Depot provides the tools, support, and benefits to help you succeed.
• Join a growing company where your contributions are recognized, your schedule provides work-life balance, and your success is rewarded.
• Apply today and build your future with Cash Depot.

Responsibilities

• Cash Operations
• Replenish ATM cash inventories
• Perform ATM and Smart Safe cash pulls
• Deliver coin orders and process deposits
• Follow all cash handling and security procedures
• Complete route assignments accurately and efficiently
• Equipment Support
• Clear ATM jams
• Replenish receipt paper
• Perform machine diagnostics
• Reboot equipment
• Install software updates
• Escalate advanced issues to skilled technical support team
• Customer Service
• Build strong customer relationships
• Respond to customer needs professionally
• Communicate effectively with dispatch and operations teams
• Complete all service documentation accurately and on time

Requirements

• Required
• High School Diploma or GED
• Valid Driver's License
• Clean Driving Record
• Ability to lift and move equipment as required
• Strong attention to detail
• Excellent customer service and communication skills
• Ability to work independently and manage daily responsibilities
• Cash handling experience
• Route-based service experience
• Mechanical or technical troubleshooting experience
• Experience working in a customer-facing field environment

Skills

Required

• Cash handling
• Customer service
• Communication
• Attention to detail
• Independent work
• Basic troubleshooting
• Equipment maintenance
• Driving

Preferred

• Cash handling experience
• Route-based service experience
• Customer-facing field experience

Benefits

• Guaranteed 40-hour work week
• Paid drive time
• 4-day work week (Monday, Tuesday, Thursday & Friday)
• Company vehicle
• $2,000 Sign-On Bonus
• Paid training
• Stable, year-round work
• Profit Sharing Program
• Advancement opportunities
• At Cash Depot, your work directly impacts customer success, and we believe in rewarding employees who contribute to that success.
• Paid Holidays
• Paid Time Off (PTO)
• Annual Profit-Sharing Bonus Program –from approximately 15% to 20% of annual earnings, which could equate to $6,800 to $9,100 annually for an employee earning $22.00 per hour. Hourly would be an extra $3 to $4
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Short-Term Disability
• Wellness Benefit Programs
• Medical Deductible Reimbursement Program
• Description