Retail Key Account Manager at McCain Foods in Shanghai, Shanghai, China
- Company: McCain Foods
- Location: Shanghai, Shanghai, China
- Posted: Sep 24, 2026
- Type: Full-time
- Experience: 10+ years
Overview
With over 30years’ presence in China, we are committed to long-term local growth to offer consumers great tasting potato products, sourced from local farmers, produced in our local plants and developed based on local insights.
Job description
- With over 30years’ presence in China, we are committed to long-term local growth to offer consumers great tasting potato products, sourced from local farmers, produced in our local plants and developed based on local insights.
- To support this growth and build a structured organization for the business, Retail team would expand so as to set a refine work on Retail customers to drive better product portfolio from core to innovations beyond current business.
- This role is responsible for driving business growth & strategic partnership development with key retail accounts, especially in the new retail ecosystem (e.g., Hema, DingDong and Meituan Xiaoxiang). The position focuses on managing end-to-end account operations, joint business planning, category development, and promotional execution, to building strong relationships with key retail accounts.
Responsibilities
- Develop and manage strategic partnerships with key retail accounts (e.g., Hema and other new retail platforms).
- Build relationships with buyers and category managers.
- Develop detailed account plan, in order to grow size and share in existing accounts and to develop new accounts
- Drive category development together with internal Marketing & R&D team.
- Manage account operations including listing & promotions, and analyze customers’ sell-out performance.
- Coordinate with customers and monitor monthly sales and forecast. Plan and coordinate to execute product launch.
- Negotiate trading terms and annual contracts.
- Handle consumer complaints and customer feedback, coordinating with internal teams to ensure timely resolution and continuous improvement.
- Monitor competitor activities and market trends.
Requirements
- To effectively perform in this job the position holder must have:
- Bachelor’s Degree
- 10+ years working experience in Retail buying, Food FMCG Sales, or Food FMCG Marketing, Frozen category is preferred.
- Strong experience with new retail customers (e.g., Hema).
- Strong commercial and negotiation skills.
- Good data analysis ability (Excel, PowerPoint).
- Good English communication skills.
- Logical thinking
- Customer focused
- Result driven
- Strong curiosity and learning agility
- Accountability and ownership
- Growth mindset
- Being resilient
- Collaborates
- Experience in frozen Foods is preferred, good new retail customer relationship
- Good presentation & story telling skill
- Strong logical thinking and analytical capability, with structured problem-solving skills
- Big-picture thinking with ability to align account strategy with overall business and category growth strategy
- Project management and risk management skill
- Good marketing sense
- Good communication and interpersonal skills
- Presentable, quick learner, and ambitious
- Well command of written and speaking English
Skills
Required
- Strong commercial and negotiation skills
- Good English communication skills
- Logical thinking
- Customer focused
- Result driven
- Strong curiosity and learning agility
- Accountability and ownership
- Growth mindset
- Being resilient
- Collaborates
- Good presentation & story telling skill
- Good marketing sense