Center Manager – Education & Operations at Think Academy U.S in Redwood City, CA

Job description

• Run a Learning Center. Build a Team. Grow a Community.
• Think Zone is looking for a hands-on leader to take ownership of our Redwood City Learning Center. This isn't a traditional administrative role—you'll have the opportunity to manage the day-to-day business of a growing education center, build relationships with local families, lead a team of tutors, and help drive student enrollment and center growth.
• If you're early in your management career and looking for an opportunity where you can take ownership, build leadership experience, and grow with an expanding organization, this could be a great next step.
• This role is designed to provide exposure to multiple areas of running a growing education business—from team management and operations to customer experience, enrollment, and local marketing.
• As Think Zone expands, successful Center Managers will have opportunities to take on responsibility for larger teams and multiple locations.
• Center Manager → Regional Manager → Regional Director
• You'll receive training, ongoing support, regular feedback, and clear expectations as you develop.
• Own your center: Make a visible impact on daily operations, team performance, and growth.
• Build real management experience: Develop across operations, people leadership, customer experience, and enrollment.
• Make an impact on students: Your work directly shapes the experience families have with Think Zone.
• Grow with the business: Join during an expansion stage with opportunities to take on greater responsibility.
• Get support while you grow: Work closely with experienced managers and HQ teams rather than figuring everything out alone.

Responsibilities

• Center Operations & Leadership
• Take ownership of the day-to-day operations and performance of the Redwood City center
• Manage scheduling, classrooms, learning resources, and overall center organization
• Recruit, onboard, coordinate, and support tutors with guidance from HQ
• Build a positive, accountable, and collaborative center culture
• Student & Family Experience
• Build strong relationships with students and families
• Serve as a key point of contact throughout the student journey
• Monitor student progress and partner with families to support learning outcomes
• Create a welcoming and engaging experience that keeps families connected to Think Zone
• Enrollment & Center Growth
• Help prospective families understand Think Zone's programs and learning approach
• Support trial classes and convert interested families into long-term enrollments
• Build relationships with local schools and community organizations
• Support local events, outreach, referrals, and other growth initiatives
• Take ownership of enrollment and retention goals with support from the broader team

Requirements

• Have a bachelor's degree
• Enjoy working with students, families, and teams
• Communicate confidently and build relationships easily
• Are organized and comfortable managing multiple priorities
• Take initiative instead of waiting to be told what to do
• Enjoy solving problems and taking ownership of results
• Want to develop your skills in operations, people management, customer experience, and business growth
• Can work full-time and in person in Redwood City
• Experience in education, operations, customer success, hospitality, retail management, sales, or team leadership is a plus, but we are open to candidates from different backgrounds who demonstrate strong leadership potential.

Skills

Required

• Communication
• Relationship building
• Organization
• Initiative
• Problem-solving
• Ownership
• Collaboration
• Accountability

Benefits

• Compensation
• $30/hour base pay
• Student enrollment commission
• Additional performance bonus opportunities
• Benefits
• Health insurance
• Paid sick leave
• 401(k) retirement plan with company match
• Training and ongoing support
• Clear career advancement opportunities