Solution Engineer - APAC (Singapore) at Guardsquare in Singapore

Job description

• Passionate about software engineering, mobile technologies, and cybersecurity? Join our Solutions Engineering team and help some of the world’s leading organizations protect their mobile applications against reverse engineering and tampering.
• We’re looking for a Solutions Engineer based in Singapore to support customers and prospects across the APAC region, while also collaborating on global opportunities when needed.
• This role sits at the intersection of Sales, Engineering, and Customer Success. You’ll work closely with prospects and customers throughout the sales processes, technical evaluations and onboarding journey, helping them understand how our solutions fit into their mobile security strategy.
• You are someone who enjoys combining technical expertise with customer interaction. You can explain complex technical concepts clearly to both technical and non-technical audiences and thrive in a highly collaborative, international environment.
• Candidates must be legally authorized to work in Singapore at the time of application (Citizen, PR or EP).

Responsibilities

• Support the Sales team during sales processes, demo’s, customer meetings, events and Proof of Concepts.
• Guide prospects and customers through onboarding and implementation processes.
• Help customers optimize their product setup and configuration to maximize value from our solutions.
• Act as a trusted technical advisor throughout the customer journey.
• Assist with technical support and configuration-related questions in collaboration with Support and Engineering teams.
• Deliver product demos and technical presentations to both technical and executive audiences.
• Provide valuable feedback from customers and prospects back to Product Management, Engineering, and Marketing teams.
• Stay up to date with the latest developments in mobile security, reverse engineering, and application protection technologies.
• Collaborate with international teams across different regions and time zones.

Requirements

• A Bachelor’s or Master’s degree in Computer Science, Software Engineering, Cybersecurity, or a related field.
• Experience in a Solutions Engineering, PreSales or similar customer-facing technical role with a SaaS or Software Product company.
• Strong coding and technical troubleshooting skills.
• Excellent communication and presentation skills in English, both written and spoken.
• Experience working with Linux, Windows, and macOS environments.
• Familiarity with Android and/or iOS application development.
• Familiarity with Android Studio, Gradle, Xcode, and mobile build processes.
• An interest in mobile application security and cybersecurity concepts.
• The ability to communicate technical concepts confidently to developers, architects, and business stakeholders.
• A proactive mindset and strong problem-solving skills.
• Singaporean citizenship or permanent residency is required.
• Experience within cybersecurity or application security.
• Familiarity with our products (ProGuard, DexGuard, iXGuard, …).
• Experience with reverse engineering and commonly used tooling.
• Experience working with enterprise customers in industries such as banking, FSI, or fintech.
• Additional language skills in Mandarin/Chinese and/or Malay.

Skills

Required

• Proactive mindset
• Strong problem-solving skills
• Collaborative and international mindset
• Coding
• Technical troubleshooting
• Linux
• Windows
• macOS
• Android development
• iOS development
• Android Studio
• Gradle

Benefits

• A full-time role with a competitive salary package and performance-based incentives.
• The opportunity to play a key role in establishing and growing Guardsquare's Singapore office, while building on an already successful and fast-growing business across the APAC region.
• The chance to make a tangible impact by helping shape our commercial presence, build lasting customer relationships, and accelerate growth in one of the world's most dynamic technology markets.
• The tools, autonomy, and flexibility to succeed, with plenty of opportunities to develop both professionally and personally.
• An international environment where you'll collaborate with talented, motivated colleagues from a wide range of cultures and backgrounds across Europe, North America, and Asia-Pacific.
• At Guardsquare, we take pride in being a diverse and multicultural company with team members representing numerous nationalities. We value different perspectives and opinions throughout the business which has contributed to our being the market leader in mobile application security.
• You will be part of a dynamic team that strives for excellence and focuses on continuous education and enhancement in skills. We encourage & empower our trusted colleagues to share their opinions, actively collaborate, and continue to learn and grow.
• So, what are you waiting for? Join us!
• You can apply for this opportunity by filling out the application form below!