Senior Marketing Operations Coordinator at SERHANT. in New York, New York

Job description

• As our Studios footprint continues to expand across the country, we're seeking a Senior Marketing Operations Coordinator to help scale our production and marketing operations. This role serves as a critical operational partner to our field producers, editors, social media team, and Studios leadership, ensuring projects move efficiently from planning through delivery while maintaining an exceptional agent experience.

Responsibilities

• Serve as the operational partner for Studios producers across assigned markets, ensuring projects remain organized, on schedule, and aligned with department standards.
• Manage internal and external stakeholder expectations by coordinating timelines, priorities, and deliverables across multiple projects simultaneously.
• Drive communication across producers, editors, social media, creative, and leadership teams to ensure seamless project execution.
• Monitor production workflows and proactively identify operational bottlenecks, recommending scalable solutions that improve efficiency.
• Maintain project management systems, production schedules, and workflow documentation to ensure accurate project tracking and visibility.
• Partner with Studios leadership to refine internal processes, SOPs, and operational best practices as the department continues to scale.
• Coordinate production logistics, freelancer resources, travel, equipment, and scheduling as needed.
• Oversee workflow and communication with remote editing partners, ensuring deadlines, quality standards, and brand consistency are maintained.
• Assist in onboarding new producers through operational training, documentation, and workflow implementation.
• Prepare reporting on production volume, turnaround times, operational performance, and resource utilization.
• Support market launches, special initiatives, and cross-functional projects across Studios as business priorities require.
• Help ensure departmental communication channels remain responsive and operational requests are addressed in a timely manner.
• Maintain production documentation, releases, and project records in accordance with company standards.
• *The company reserves the right to add or change duties at any time.

Requirements

• 2–5 years of experience in marketing operations, creative operations, project management, production coordination, or a related field.
• Exceptional organizational skills with the ability to manage numerous concurrent projects.
• Familiarity with ClickUp, Monday.com, Asana, Airtable, or similar project management platforms.
• Ability to lift up to 25 pounds when supporting production needs.

Skills

Required

• Exceptional organizational skills

Benefits

• Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
• The national base pay range for this position within the United States is $65,000 - $75,000 USD.