National Account Manager – The Home Depot at Marmon Foodservice Technologies in USA_GA_Remote

Job description

• The National Account Manager (NAM) is responsible for driving revenue growth, increasing market share, and strengthening the business relationship between the company and major retail accounts, including The Home Depot (USA and Canada). This individual will lead strategic sales initiatives, collaborate cross-functionally with internal teams and retail stakeholders, and ensure the successful execution of sales plans, category management, and promotional strategies.

Responsibilities

• Serve as the primary point of contact for assigned retail accounts, building strong relationships with key stakeholders.
• Develop and execute long-term strategic sales plans to drive revenue growth and market penetration.
• Analyze market trends, customer insights, and competitive landscape to identify opportunities for business expansion, acting as the “category captain.”
• Ensure alignment between company objectives and growth strategies.
• Lead the development and execution of sales strategies to meet and exceed revenue targets.
• Collaborate with merchandising and buying teams to optimize product assortment, pricing, and promotions.
• Utilize data analytics to drive sales performance, forecasting, and demand planning.
• Drive joint business planning (JBP) initiatives to achieve mutual growth goals.
• Partner with internal teams, including marketing, product development, supply chain, and finance, to ensure seamless execution of sales initiatives.
• Work closely with customer operations, logistics, and replenishment teams to optimize supply chain efficiency and minimize out-of-stocks.
• Ensure compliance with customer vendor requirements and maintain high service levels.
• Develop and implement trade marketing and promotional programs in alignment with customer seasonal and category strategies.
• Work with internal marketing teams to create compelling product presentations and sales materials.
• Monitor promotional effectiveness and adjust strategies based on performance data.
• Lead strategic management of The Home Depot Orange Apron program in partnership with Marketing, including planning, execution, promotional alignment, and measurement of program effectiveness to drive brand awareness, sell-through, and customer conversion.
• Establish and track key performance indicators (KPIs) related to sales performance, profitability, and market share.
• Provide regular business reviews and updates to senior leadership on account performance.
• Leverage sales analytics and reporting tools to drive data-driven decision-making.

Requirements

• Experience: 10+ years of sales, national account management, or business development experience in the retail or consumer goods industry, experience with The Home Depot is required.
• Education: Bachelor’s degree in business or equivalent experience specifically with managing a large portfolio of business with The Home Depot, Marketing, or a related field (MBA preferred).
• Industry Knowledge: Strong understanding of the home improvement, hardware, or building materials industry.
• Proven track record of driving revenue growth and market share expansion.
• Strong negotiation, communication, and relationship-building skills.
• Ability to analyze data and translate insights into actionable strategies.
• Leadership experience with the ability to manage and develop high-performing teams.
• Proficiency in retail analytics tools, category management software, and Microsoft Office Suite.
• Ability to travel as needed for The Home Depot meetings and industry events.
• Strategic thinking with the ability to anticipate market trends and drive innovation.
• Strong executive presence and ability to influence senior-level decision-makers.
• Agile problem-solving and adaptability in a fast-paced retail environment.
• High level of financial acumen and business analytics capability.
• Collaborative leadership with a results-driven mindset.

Skills

Required

• Retail analytics tools
• Category management software
• Microsoft Office Suite