Manager Innovation Administration &Analytics at metropolitantransportationauthority.com in Queens, NY

Job description

• This position provides centralized support for the Long Island Rail Road's Office of Innovation (OOI) by driving project coordination and data analytics across departmental initiatives. The role emphasizes project support through the development and maintenance of program-level and project-level reports, dashboards, and performance analytics to enable data-driven decision-making. Key responsibilities include managing project documentation, tracking milestones, analyzing Key Performance Indicators (KPIs), and preparing actionable insights for leadership. The position also supports strategic initiatives by leveraging data to identify trends, optimize workflows, and improve project outcomes. In addition, this role will handle essential administrative functions such as budget monitoring, audit reviews, and HR coordination, ensuring compliance and operational efficiency.
• This position drives centralized coordination and execution of projects within the Long Island Rail Road's Office of Innovation (OOI). The role focuses on project management and data analytics, including developing and maintaining program-level and project-level reports, dashboards, and performance metrics to enable informed decision-making. Responsibilities include managing project documentation, tracking milestones, analyzing KPIs, and delivering actionable insights to leadership. The position also leverages data to identify trends, optimize workflows, and improve project outcomes. In addition, the role includes administrative responsibilities such as budget oversight, audit reviews, and HR coordination to ensure compliance and operational efficiency.

Responsibilities

• Plan, organize and monitor departmental projects, Track Milestones, deliverables, and timelines, Ensure alignment with organizational goals
• Manage the development and implementation of office and program related systems and processes. Coordinate and manage the centralized administrative requirements set forth by LIRR, MTA, FTA, and others. Prepare and support OOI with required human resource needs.
• Develop and maintain dashboards, report, and KPI’s, analyze project performance metrics and trends, Provide actionable insights for leadership decision-making.
• Update policies and procedures for related coordination activities; review and coordinate procedures and training on the administrative elements of the railroad as associated with department goals and related administration; and conduct internal reviews, closeouts, and audit assessments.
• Identify inefficiencies using data analytics. Recommend and implement process improvements. Support innovation initiatives through data driven strategies.
• Prepare reports, presentations, research and studies, associated with projects goals.
• Manage project and departmental budgets.
• Prepare financial reports and assist with audits.
• Ensure compliance with fiscal policies.
• Maintain processes between project staff, consultants, contractors, and internal railroad departments that reflect the current LIRR procedures, practices, and internal controls.
• Handle HR related tasks (onboarding, scheduling, documentation).
• Manage general administrative activities as needed.
• Select, develop and motivate personnel within the department. Provide prompt and effective coaching and counseling. Review performance of subordinates. Create and maintain a professional environment that respects individual differences. Promote safe work practices and provide safe working conditions ensuring adherence to guidelines of company safety policies and procedures. Lead by example.
• Perform other assignments as requested by Senior Management

Requirements

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Business, Engineering, Finance, or other related field of study. Demonstrated, directly related, equivalent experience and education may be considered in lieu of the degree, subject to approval
• Minimum 7 years of experience preferably in an Office Management, Project Management environment with emphasis on planning, management, and/or administration
• Minimum 3 years of data management and analysis experience
• Must be able to demonstrate excellent oral, written, interpersonal and presentation skills.
• Must be able to organize reports, can analyze and recommend solutions to coordination problems
• Must be able to read and write reports and/or procedures and read and interpret audits.
• Strong Computer Skills and knowledge of management systems/databases are desirable.
• Must be able to demonstrate effective business partnerships, interpersonal skills, and the ability to interact effectively with all staff members of all levels, with a high level of professionalism.

Skills

Required

• Data management and analysis
• Dashboards, reports, and KPIs
• Management systems/databases